Application, Infrastructure & Service Management
About The Position
A senior Robotic Process Automation role that will work with other Robotic Process Automation team members through the phases of use-case data exploration and prototyping to the design, implementation, deployment and support of the use-case. Will be responsible for providing Production and Platform Support for Blue Prism and UiPath automations, Camunda orchestration workflows, and Alteryx analytics workflows. This role will also involve VDI/Server Management, maintaining Digital Workers, and addressing vulnerabilities. The position requires Release Management ownership for DEV, INT, UAT and PROD environments for BAU/DEV projects, Automation Enhancements & Reusable Utility Development, and demonstrating Business Process Management and Robotic Process Management aptitude. The role will leverage competence in financial services industry business processes and best practices, specifically State Street’s strategic vision and current state bottlenecks. The candidate will develop top quality automation solutions spanning technologies such as RPA, MQ messaging, etc., articulate business issues/concerns with diverse backgrounds, and identify risks. Responsibilities include writing code and performing code reviews using Unix Shell scripts, Oracle SQL and Autosys, assisting the client in deploying zero touch systems, supporting and planning for business continuity and disaster recovery, and ensuring performance, security, user experience, reliability, availability, and other functional and non-functional requirements are met. The role will lead teams of support associates, drive the command center and global support teams for Major Incident resolution, and own Release Management processes for various environments using Blue Prism, UiPath, and Alteryx. Additionally, the position entails providing technical ownership of DevOps activities including Enhancements, Utility Development, and Process optimization. Hybrid remote telecommuting is permitted.
Requirements
- Bachelor’s degree or its equivalent in Computer Engineering, Computer Science or related technical field
- 5 years of experience in IT managed services
- 3 years of experience in RPA DEV and Support
- Proven expertise in Blue Prism and UiPath RPA tools, Camunda and Alteryx
- Demonstrated experience in GITHUB, JIRA, RTC, SNOW, Cloud
- Proven excellent knowledge of programing languages (C# and Python) and scripting languages
- Demonstrated solid knowledge of MSSQL and Oracle DB
- Demonstrated proficiency in ITIL V4 and Managed Services
- Demonstrated experience in supporting derivative domain applications
- Proven hands-on experience with alert and monitoring tools like Dynatrace, Splunk, Geneos
- Proven prior exposure to IAM products like CA PAM, CyberArk
Responsibilities
- Provide Production and Platform Support for Blue Prism and UiPath automations, Camunda orchestration workflows, and Alteryx analytics workflows
- VDI/Server Management, Maintain Digital Worker & address the vulnerability
- Release Management ownership for DEV, INT, UAT and PROD environments for BAU/DEV projects
- Automation Enhancements & Reusable Utility Development
- Demonstrate Business Process Management and Robotic Process Management aptitude
- Leverage competence in financial services industry business processes and best practices, specifically State Street’s strategic vision and current state bottlenecks
- Develop top quality automation solution spanning technologies such as RPA, MQ messaging, etc.
- Articulate business issues/concerns with people from a variety of technical, solution, industry, and cultural backgrounds
- Identify risks and raise for discussion as appropriate both internally and with the customer
- Write code and perform code reviews using Unix Shell scripts, Oracle SQL and Autosys
- Assist the client in deploying zero touch systems
- Support and plan for business continuity and disaster recovery for production applications
- Responsible for ensuring that the client’s performance, security, user experience, reliability, availability, and all other functional and non-functional requirements are met
- Lead teams of support associates both on and off-shore to deliver quality solutions on-time
- Drive the command center and global support teams for Major Incident resolution and recovery processes to reduce MTTR
- Own Release Management processes for development, integration, user acceptance testing, and production environments for business as usual/development projects based on the following technologies: Blue Prism 7.1, Blue Prism 6.6, UiPath, and Alteryx
- Provide technical ownership of DevOps activities: Enhancements, Utility Development and Process optimization
Benefits
- retirement savings plan (401K) with company match
- insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
- paid-time off including vacation, sick leave, short term disability, and family care responsibilities
- access to our Employee Assistance Program
- incentive compensation including eligibility for annual performance-based awards
- eligibility for certain tax advantaged savings plans
- inclusive development opportunities
- flexible work-life support
- paid volunteer days
- vibrant employee networks
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What This Job Offers
Job Type
Full-time
Career Level
Senior
