Robotic Automation Engineer II

HighRes•Beverly, MA

2d•$90,000 - $100,000•Onsite

About The Position

HighRes is seeking a Robotic Automation Engineer II to join our Automation Engineering team at our headquarters in Beverly, Massachusetts. Reporting to a Lead Automation Engineer, this role is built for a skilled automation professional who can independently own complex system deployments, serve as a technical resource for peers, and drive customer success across our life sciences customer base. You will independently commission complex systems, where the difficulty is scale: more robots, higher device counts, custom software, and more demanding application and test work than a standard build. You will also support multi-system deployments, where several systems are orchestrated into a single continuous workflow with sample state tracked across system boundaries. This is an opportunity to take on greater ownership and broader impact within a growing engineering organization, contributing software expertise to complex integration challenges and acting as a trusted partner to customers whose science depends on the reliability of what you deploy.

Requirements

Bachelor's degree in a technical discipline (Computer Science, Robotics, Mechanical Engineering, Biomedical Engineering, or related field) and 4+ years of relevant experience; or Master's degree and 3+ years; or Associate's degree and 6+ years
Hands-on experience deploying, configuring, or supporting laboratory automation or industrial robotics systems in a customer-facing setting
Experience with laboratory automation scheduling software such as CellarioScheduler, Green Button Go (Biosero), Momentum (Thermo Fisher), Overlord (PAA), or equivalent
Proficiency in C# or another object-oriented programming language
Demonstrated ability to independently lead complex technical deployments with minimal supervision
Experience configuring and troubleshooting robotic systems at both the hardware and software level
Strong diagnostic and problem-solving skills across hardware, software, and network layers
Exceptional written and verbal communication skills across diverse audiences
Ability to travel up to and sometimes exceeding 40% annually to customer locations domestically and internationally
Current driver's license and valid passport
Reliable personal transportation for regional travel
Comfortable working in laboratory and technical environments
Capable of lifting up to 25 pounds and standing for extended periods

Nice To Haves

Experience in highly complex or multi-system automation environments, including multi-system integration, autonomous mobile robots, stacked software layers, or order-level sample tracking
Experience with scripting, driver development, or device integration for laboratory automation systems
Hands-on integration experience with laboratory instrumentation from vendors such as Hamilton, Tecan, Beckman Coulter, Thermo Fisher, Agilent, Revvity, BMG Labtech, or Molecular Devices
Hands-on experience with SCARA or articulated robotic arms from manufacturers such as Kuka, Denso, Universal Robots, or similar
Experience with SQL and relational database configuration
Experience with Python for automation, tooling, or data workflows
Familiarity with networking protocols (TCP/IP) and serial communications
Experience with firmware-level device configuration and troubleshooting
Experience contributing to or leading cross-functional technical meetings
Mentorship or peer development experience
Strong organizational and project management abilities

Responsibilities

Take full ownership of commissioning complex systems, integrating robots, laboratory instruments, and CellarioScheduler into a platform the customer's lab runs its science on, at a scale that brings more robots, higher device counts, custom software, and more demanding application and test work
Modify and troubleshoot CellarioScheduler workflows across complex deployments, and extend system behaviour in C# where the integration requires it
Partner with the Applications team on end-to-end workflow design, contributing the deployment and integration perspective
Own the acceptance path, verifying that hardware, software, and integration deliverables meet the agreed criteria before handover
Support multi-system deployments in which several systems are orchestrated into a single continuous workflow with sample state tracked across system boundaries
Execute Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) for complex systems with minimal external assistance
Configure and troubleshoot automation hardware and integrated devices through firmware operations and device-level diagnostics
Write and maintain automation software in C#, including CellarioScheduler scripts, device drivers, and integration hooks
Configure relational databases supporting laboratory scheduling applications using SQL
Configure and operate a range of robotic platforms, including SCARA and articulated robotic arms from manufacturers such as Kuka and Denso
Participate in system design reviews and cross-functional technical meetings to identify risks and provide engineering feedback
Create and maintain technical documentation for deployed systems, configurations, and resolved issues
Deliver standard and complex system training to customer teams, covering both hardware operation and software application, with minimal guidance
Proactively manage customer relationships by addressing concerns and ensuring satisfaction throughout the project lifecycle
Manage stakeholder expectations and facilitate cross-functional collaboration to drive project success
Translate complex technical topics into clear, accessible communication for diverse customer audiences, from bench scientists to IT and facilities teams
Mentor junior engineers on commissioning practice, troubleshooting methodology, and customer engagement