Robot Repair Technician

Brooks Automation • Chelmsford, MA

26d • $30 - $41 • Hybrid

About The Position

The Robot Repair Technician is a senior-level position responsible for handling the most complex diagnostic, repair, and maintenance tasks on a wide range of equipment and devices. This role requires expert-level technical skills, significant experience, and the ability to lead projects and mentor junior technicians. Additionally, the Robot Repair Technician plays a critical role in ensuring the reliability, safety, and performance of all serviced equipment and may also be involved in developing and improving repair procedures.

Requirements

• High school diploma or equivalent
• Minimum of 5 years of experience in a repair or technical role, with extensive experience handling complex repairs and maintenance tasks.
• Expert knowledge of repair tools, equipment, and advanced diagnostic techniques.
• Proficiency in reading and interpreting complex technical manuals and schematics.
• Experience with process improvement and quality assurance practices.
• Ability to mentor and guide junior technicians.
• Ability to lift and carry up to 50 lbs.
• Ability to stand, bend, and work in various positions for extended periods.
• Dexterity to handle small parts and precision tools with expertise.
• Exceptional problem-solving and troubleshooting abilities.
• Strong leadership and project management skills.
• Excellent communication and customer service skills.

Nice To Haves

• Advanced Technical Certification or Associate degree in a related field is preferred.

Responsibilities

• Perform advanced diagnostics and repairs on complex equipment and devices.
• Utilize specialized tools and techniques to resolve issues that require a high level of technical expertise.
• Lead repair projects, from initial diagnosis to final testing and quality control.
• Coordinate with other team members and departments to ensure timely and successful project completion.
• Develop and implement preventive maintenance schedules and procedures to ensure the long-term reliability and performance of equipment.
• Oversee the quality control process for all repairs, ensuring that all work meets the highest standards of safety, functionality, and durability.
• Maintain detailed records of all repair activities, including diagnostics, parts used, repair procedures, and outcomes.
• Generate reports and provide insights to management on repair trends and equipment performance.
• Serve as a point of contact for high-priority or complex customer repair needs.
• Provide expert advice and recommendations to customers and ensure their satisfaction with the repair process.
• Mentor and train junior technicians (Repair Technician I and II) by sharing expertise and providing guidance on complex repairs.
• Assist in developing training programs and materials.
• Contribute to the continuous improvement of repair processes, tools, and techniques.
• Suggest and implement best practices to enhance efficiency and effectiveness.
• Manage inventory levels for specialized repair parts, tools, and equipment.
• Ensure that critical items are available and properly maintained.
• Promote and enforce strict adherence to safety protocols and procedures.
• Identify potential safety risks and take proactive measures to mitigate them.
• Proficient in Microsoft Office Suite as well as ability to learn company-based applications.

Benefits

• Medical, Dental, Vision and Disability Insurance
• 401(k) Plan
• Company-paid holidays and PTO, which combines vacation and sick time consistent with applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED