Road Supervisor

First Student • Hicksville, NY

6h • Onsite

About The Position

Serves as First Line supervisors for Drivers, customer response, driver field evaluation and accident first-responders. This role involves communicating job requirements, managing daily scheduling, counseling, and conducting evaluations. The supervisor is responsible for on-the-scene accident investigations, assisting with report preparation, and designing/delivering driver training and safety courses. They observe drivers on the road to correct safety problems, act as a liaison between drivers and clients, and evaluate driver safety, performance, and compliance with policies. The position also assists the Safety Manager with DOT/FTA compliance, drug testing, and recordkeeping, and may assist in dispatching, driving, interviewing, and clerical tasks as needed. The incumbent must meet all driver qualifications, obtain and maintain a CDL, and periodically drive a route.

Requirements

• High School Diploma (or equivalent)
• Supervisory experience with hourly employees
• 2-3 years of transit supervisory experience preferred
• Computer literate with working knowledge of Word, Excel and PowerPoint
• Familiar with basic vehicle mechanical processes and maintenance
• Ability to effectively prioritize tasks and manage time effectively
• Excellent verbal, written and relational communication skills, with ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials and general public; fluent in English
• Human resources and training experience
• Work extended hours regularly, including Saturday
• Demonstrate regular and consistent attendance and punctuality
• Possess working vehicle to travel with in service area as needed
• Use of full ranges of hearing, speech and vision
• Use of fingers (manual dexterity) handling paperwork
• Stoop, crouch, squat or kneel when performing inspections of any type
• Bend at knee, hip, waist when performing duties
• Stand while performing inspections and platform training
• Be subject to wet, cold or hot environmental conditions
• Write reports in a coherent, legible way
• Move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.
• Physically fit to board transit vehicles and inspect both vehicles and facilities as needed.

Responsibilities

• Communicates job requirements and responsibilities to drivers.
• Takes responsibility for day to day scheduling, counseling and evaluation reports to local management.
• Conducts on-the-scene accident investigation; assists drivers in preparing accident reports, OSHA reports and safety violations documents.
• Designs and delivers driver training and safety courses; trains new drivers and retrains those involved in accidents.
• Observes drivers on the road, and corrects safety problems on the scene while documenting violations.
• Liaisons between drivers and both clients and organization in customer service issues.
• Evaluates and monitors driver safety and performance, as well as compliance in legal, employment and labor policy matters.
• Assists Safety Manager with DOT/FTA compliance regarding drug testing and recordkeeping.
• Assists in dispatching, driving, interviewing, and miscellaneous clerical tasks as needed.
• Meets all driver qualifications at location.
• Obtains a CDL required to operate vehicles at location, maintains that license, and drives route periodically.
• Additional duties as assigned.

Benefits

• Consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED