Road Supervisor

Kansas City Area Transportation Authority•Kansas City, MO

9h•Hybrid

About The Position

Responsible for supervising the operations of service within an assigned territory and take necessary corrective action to maintain service in the most effective and efficient manner, in addition to overseeing bus operators in the performance of their daily duties to maintain an efficient and reliable transit system.

Requirements

High school diploma or equivalent.
One (1) to three (3) years of related work experience in transit operations.
An equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities may be considered.
Valid Driver’s License.
Valid Class B CDL (Commercial Driver’s License) with Passenger endorsement and no Air Brake restriction.
Knowledge of English grammar, spelling, and punctuation.
Knowledge of principles and practices of basic bookkeeping.
Knowledge of modern office procedures, methods and computer equipment.
Knowledge of routes, transfer rules, fare structure, and operating procedures of the Authority.
Knowledge of operating equipment.
Knowledge of principles and practices of employee supervision.
Knowledge of safety rules, violations, procedures, and policies.
Interpersonal skills necessary to develop and maintain effective and appropriate working relationships.
Performing a variety of duties, often changing from one task to another of a different nature.
Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios.
Resolving conflict.
Ability to meet schedules and deadlines of the work.
Ability to understand and carry out oral and written directions.
Ability to accurately organize and maintain paper documents and electronic files.
Ability to maintain the confidentiality of information and professional boundaries.
Ability to use independent judgment and initiative in accordance with accepted operating procedures and policies.
Ability to conduct accident investigations.
Ability to prepare clear and concise reports.
Ability to communicate effectively, both orally and in writing.

Responsibilities

Supervises the work of assigned personnel, including assigning and reviewing work, providing guidance, and conducting performance evaluations.
Supervises the operation of service within an assigned territory and takes necessary corrective action to maintain service in the most effective and efficient manner.
Instructs operating personnel in correct schedules and routes while maintaining communication with the radio dispatcher of all activities.
Investigates, and reports emergency conditions of operations. Coordinates road calls with Maintenance personnel and radio dispatcher.
Evaluates schedules, conducts counts, recommends modifications, and investigates complaints and accidents within the assigned territory.
Reports on traffic conditions and recommends modifications.
Ensures logs and forms are accurately completed and submitted.
Reroutes buses during street closures and special events.
Prepares daily and special reports and performs special assignments.
Other duties as assigned.