Road Supervisor

Keolis Canada • Austin, TX

10d • Onsite

About The Position

The Road Supervisor will provide direct oversight of vehicle operators on the street, ensuring service is provided per contract with CapMetro. This role requires flexibility with scheduling, including split shifts, weekends, and holidays. The supervisor is responsible for ensuring operators are fit for duty, meet uniform and equipment standards, and possess proper licensing and certifications. They will also assist dispatch and maintenance with vehicle change-outs, help operators with service or passenger problems, and conduct site checks and road observations. Monitoring on-time performance, schedule adherence, and identifying potential safety hazards are key aspects of this position. The role also involves following company safety and operational rules, handling emergency situations, and investigating vehicle accidents. Additionally, the Road Supervisor will inspect vehicles for damage and compliance, observe driver skills, and support record-keeping systems. There may be instances where the Road Supervisor acts as a vehicle operator.

Requirements

• High School diploma or equivalent
• Valid Commercial Driver’s License (CDL, with passenger endorsement & air brake endorsements).
• Acceptable driving record.
• At minimum of 2 years of experience required as a full-time operator.
• Knowledge of project specific vehicles, components, and data/communications systems.
• Knowledge of State and Federal regulations and corporate safety programs and policies.
• Strong customer service attitude.
• Ability to read, write and speak English.
• Ability to communicate effectively and work with all departments.
• Ability to work independently and objectively.
• Excellent planning and leadership abilities
• Excellent communication and interpersonal skills
• An eye for detail
• Ability to make decisions, manage change, motivate, delegate, and manage time.
• Employment contingent upon passing pre-employment drug and alcohol screen.
• Contingent upon receiving a favorable background check.
• Must pass a physical examination.

Nice To Haves

• At least 1 year of bus operations experience preferred.
• Provide experience as the Road Supervisor

Responsibilities

• Ongoing collaboration with various Keolis Management team to ensure the service provided per our contract with CapMetro
• Provide direct oversight of vehicle operators on the street.
• Ensure that all operators are fit for duty, meet uniform and equipment standards and are in possession of proper licensing and certifications.
• Assist dispatch and maintenance staff with vehicle change outs that occur in the field.
• Assist operators with service or passenger problems.
• Conduct site checks and road observations according to client and local policy.
• Monitor street operations for on-time performance and schedule adherence.
• Provide feedback to safety and operations departments on service items that affect safety and performance, identify potential safety hazards, and provide feedback to be incorporated into daily operations procedures.
• Follow company safety and operational rules and procedures.
• Ability to work under stress and meet strict timelines
• Ability to use 2-way radio and communicate effectively.
• SFRTA policy adherence.
• Handling Emergency Bus Bridge and Special Event management.
• Monitor Service Operations.
• Monitor AM and PM Pull-Outs and Pull-Ins
• Vehicle accident investigation.
• Inspects vehicles for damage and compliance with safety standards and F.A.C 14-90
• Observes driving skills and work habits of drivers in the field
• Supports the development and implementation of systems to maintain records on employees, equipment, compliance, and/or maintenance activities.
• Act as vehicle operator as need it.

Benefits

• Competitive compensation and benefits
• Opportunities for development and growth throughout an exciting and rewarding career
• The safest work environment possible

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED