Road Supervisor

Keolis Canada • Reno, NV

8d • Hybrid

About The Position

Road Supervisors provide direct oversight of vehicle operators on the street. This role requires flexibility with schedules, including split shifts, weekends, and holidays. The supervisor ensures operators are fit for duty, meet uniform and equipment standards, and possess proper licensing. They assist dispatch and maintenance with vehicle change-outs, help operators with service or passenger issues, and conduct site checks and road observations. The role involves monitoring street operations for on-time performance and schedule adherence, providing feedback on safety and performance issues, identifying potential safety hazards, and ensuring adherence to company safety and operational rules. The position requires the ability to work under stress, meet strict timelines, and communicate effectively using a 2-way radio. Adherence to SFRTA policy, handling emergency bus bridges and special events, monitoring service operations, and overseeing pull-outs and pull-ins are also key responsibilities. The supervisor will investigate vehicle accidents, inspect vehicles for damage and safety compliance, observe driver skills and work habits, and support systems for maintaining employee, equipment, compliance, and maintenance records. The Road Supervisor may also act as a vehicle operator when needed.

Requirements

• High School diploma or equivalent
• Valid driver’s license (CDL, with commercial & air brake endorsements).
• Acceptable driving record.
• At minimum of 2 year of experience required as a full time operator.
• Knowledge of project specific vehicles, components and data/communications systems.
• Knowledge of State and Federal regulations and corporate safety programs and policies.
• Strong customer service attitude.
• Ability to communicate effectively
• Ability to work independently and objectively.
• Computer skills
• Management skills
• Leadership skills
• Flexible
• Self-Motivated
• Ability to work under stress and meet strict timelines
• Ability to use 2-way radio and communicate effectively.
• SFRTA policy adherence.
• Applicants must be authorized to work in the United States. Keolis does not sponsor visas for this position.

Nice To Haves

• At least 1 year of bus operations experience desirable.

Responsibilities

• Provide direct oversight of vehicle operators on the street.
• Ensure that all operators are fit for duty, meet uniform and equipment standards and are in possession of proper licensing and certifications.
• Assist dispatch and maintenance staff with vehicle change outs that occur in the field.
• Assist operators with service or passenger problems.
• Conduct site checks and road observations according to client and local policy.
• Monitor street operations for on-time performance and schedule adherence.
• Provide feedback to safety and operations departments on service items that affect safety and performance, identify potential safety hazards and provide feedback to be incorporated into daily operations procedures.
• Follow company safety and operational rules and procedures.
• Handle Emergency Bus Bridge and Special Event managements.
• Monitor Service Operations.
• Monitor AM and PM Pull-Outs and Pull-Ins.
• Conduct Vehicle accident investigation.
• Inspects vehicles for damage and compliance with safety standards and F.A.C 14-90.
• Observes driving skills and work habits of drivers in the field.
• Supports the development and implementation of systems to maintain records on employees, equipment, compliance, and/or maintenance activities.
• Act as vehicle operator as need it.

Benefits

• Competitive compensation and benefits
• Opportunities for development and growth throughout an exciting and rewarding career
• The safest work environment possible

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED