Road Service Assistant

HMD Trucking Inc.Chicago Ridge, IL
Remote

About The Position

HMD Trucking Inc. is looking for two Roadside Assistants who want to contribute to a successful team that embraces innovation and be part of an industry leading organization that consistently sets new standards.

Requirements

  • Knowledge of tractor, trailer functions: 2 years (Required)
  • Basic knowledge of truck & semi mechanical functions: 2 years (Required)
  • Previous maintenance or breakdown assistance experience.: 2 years (Required)
  • Proficient in spoken and written ENGLISH (must)
  • Ability to work under pressure
  • Ability to work effectively both as a Team member and independently
  • Ability to follow instructions and deliver quality results

Nice To Haves

  • Previous maintenance or breakdown assistance experience.
  • Basic knowledge of tractor, trailer, truck, semi mechanical functions.
  • Past work experience that is relevant is a plus

Responsibilities

  • Administrative duties include data entry, daily phone and email communication
  • Responding to incoming calls and handling appropriately
  • Answer calls and accommodate drivers with repairs that truck or trailer needs on the road.
  • Assisting drivers on the road with truck breakdowns over the phone.
  • Organizing on the road assistance with vendors throughout the US
  • Providing coverage for colleagues when needed
  • Various other support functions as assigned

Benefits

  • 50% discount in the fitness and spa center Synergy
  • Full private health insurance sponsored by the employer
  • Paid time off (PTO)
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