RN Boston & Greater Boston Area

Guardian Angel Senior Services • Boston, MA

2d • $45 - $50 • Hybrid

About The Position

This role involves self-directed home visits to ensure client assessment and care plan development, caregiver placement, and supervision. The position also participates in identifying, creating, and organizing staff training and certification courses. The RN advocates for better health through interventions and makes recommendations rather than providing direct services. Responsibilities include completing required documentation and ensuring caregivers adhere to basic company protocols. The role is specifically for an Aging Services Access Point (ASAP) and focuses on in-home assessments, creating comprehensive care plans, assessing caregiver skills, and supervising caregivers. Communication protocols are specific, involving collaboration with the ASAP RN and the GA office, with clear guidelines for reporting significant updates, changes, and concerns.

Requirements

• LPN, RN, BSN degree
• Prior home care experience required.
• Ability to meet physical requirements: move intermittently throughout the workday, demonstrate sufficient strength, endurance, and flexibility, may require extended periods of sitting or standing.
• Must meet general health requirements set forth by the policies of the agency (may include physical examination and annual TB test).
• Must be able to push, pull, move, and/or lift a minimum of twenty (20) pounds to a minimum height of three (3) feet and be able to push, pull, move, and/or carry such weight a minimum distance of five (5) feet.
• Oral Communication Skills
• Written Communication Skills
• Technical Communication
• Customer Relations
• Customer Service
• Diplomacy
• Math Aptitude
• MS Office
• Negotiations
• Organization
• Planning
• Professionalism
• Project Management
• Presentation
• Time Management

Nice To Haves

• Prior supervisory experience helpful.

Responsibilities

• Self-directs home visits to maintain compliance with client assessment and care plan development, caregiver placements, and supervisions.
• Participates in identifying, creating, and organizing ongoing staff training and certification courses.
• Advocates for better health through interventions, makes recommendations as opposed to providing services.
• Completes required documentation.
• Ensures caregivers are following basic company protocols.
• Participates in creating daily client visit schedule based on needs and requirements.
• Proactively works with office managers to fill schedule gaps when cancellations occur.
• Participates in the ongoing supervision of LPN staff (e.g., reviewing care plans and data entry).
• Completes and turns in all documentation and paperwork within 24 business hours.
• Documents according to contract and organization policy and procedures.
• Reports findings, recommendations, and concerns to the care team in a timely fashion.
• Creates, reviews, and updates care plans for assigned clients.
• Communicates updated care plans to caregivers as needed.
• Acts as a liaison between contract nurses, clients, direct care workers, and management.
• Provides education, training, and coaching to caregiving staff during placement and supervision visits.
• Participates in managing company-wide in-service, training, and certification courses.
• As schedule allows, takes on routine nursing visits as client needs dictate or managers request (e.g., medication fills, BP checks, catheter changes).
• In urgent situations, is willing to provide hands-on personal care for clients in need.
• Follows the same dress code as outlined for Caregivers.
• Performs other related duties as assigned.
• Completes an in-home assessment of the ASAP consumer after review of the initial Home Health Aide Communication Form.
• Creates a comprehensive HHA Plan of Care that meets the consumer's ADL/IADL needs, focusing on the consumer's daily routines and goals.
• Assesses the skill level of the assigned Guardian Angel caregiver with the service needs of the consumer.
• Orients and supervises the caregiver providing care to the consumer, including specialized equipment in complex care cases.
• Submits a copy of the HHA Plan of Care to the ASAP for review by the ASAP RN.
• Conducts quarterly in-home careplan updates and an annual re-assessment of the HHA Consumer.
• Updates the HHA Plan of Care and conducts supervision of the HHA.
• Immediately contacts the 24-hour ELDER ABUSE HOTLINE [phone]) if there is reasonable cause to believe a consumer has been abused, neglected, or financially exploited.
• Communicates significant updates or changes in the consumer's health or functional status and new assessment findings to the ASAP RN and GA office teams.
• Highlights and discusses any significant changes with ASAP RN and GA office teams.
• Conducts phone calls and/or case conferences in complex care cases to clarify issues and ensure consumer's needs are addressed appropriately.
• Makes recommendations and advocates for the client based on observations.
• Reports to the ASAP the same business day any fall, hospitalization, addition or loss of a household member, consumer's absence from the home, alleged theft, alleged breakage of consumer's possessions, injury to employee or consumer, or consumer complaint.
• Reports to the ASAP by the next business day a consumer's new address, name, or telephone number, new MD, new diagnosis, and any concerns.
• Performs an in-home review of the care plan at least every 90 days to ensure the level of service provided is reviewed, updated if needed, and is meeting the service needs of the consumer.
• Places and orients caregivers new to clients receiving personal care homemaking services.
• Performs quarterly in-home supervision of GA caregivers and an annual evaluation of those working in the capacity of an HHA.
• Routinely supervises LPN documentation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level