RN - WellMed Specialists for Health: Cardiology

UnitedHealth Group•San Antonio, TX

17h•$60,200 - $107,400•Hybrid

About The Position

Explore opportunities with WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will be part of a team who shares your passion for helping people achieve improved health outcomes. Explore rewarding opportunities for physicians, clinical staff and non-patient-facing roles. Join us and discover the meaning behind Caring. Connecting. Growing together. The Cardiology RN is responsible for carrying out day-to-day support duties and facilitating teaching related to chronic care, Heart Failure, and Ischemic Heart Disease, Infusion Therapy, and Cardiac Rehab. The Cardiology RN works in conjunction with the Cardiology team, providers, clinic staff and primary care physicians. This position assists in providing patient empowerment with motivational interviewing skills, problem solving and self-management goal setting. As well, this position assists with intake calls, Reclast infusions, validating skills, and performing PHSA assessments.

Requirements

Registered Nurse with a current license to practice in the state of employment
2+ years experience in a physician’s office, clinical or hospital setting
Cardiac, medical-surgical and/or critical care experience
Proficient knowledge of chronic diseases, especially HF and IHD
Experience related to patient education and/or motivational interviewing skills and self-management goal setting
Proficient computer skills, including Microsoft Word, Excel, Access and Outlook
Demonstrated ability to interact productively with individuals and with multidisciplinary teams
Driver’s License and access to a reliable transportation

Nice To Haves

Knowledge of managed care, referral processes, claims and ICD-9 and CPT coding
Bilingual (English/Spanish) language proficiency
Excellent verbal and written skills
Excellent organizational and prioritization skills

Responsibilities

Works with the providers and clinic staff to identify patients with Heart failure, IHD, Cardiac Rehab and ensures clinical guidelines are being followed
Triage patients, administer IV therapy under the direction of the providers, and relay test results after provider interpretation
Conducts Chronic Care Model visits and reviews the patient’s informal and formal support systems, focusing on what patients want to improve and educating them about their chronic disease
Utilizes appropriate motivational interviewing techniques necessary for coaching and assisting the patient to complete self-management goal/action plans
Enters timely and accurate data into the EMR system and other applications necessary to communicate patient needs and to ensure complete documentation of patient visits and phone calls
Responsible for remote monitoring of patients, setting parameters with provider direction, identify changes in patient vitals, conduct on-going discussions in regards to disease management with the providers
Maintains current knowledge regarding HF, IHD as well as treatments and medications related to each
Establishes a trusting relationship with identified patients, caregivers, clinic staff members and physicians
Conducts clinic one-on-one visits with patients, triaging, educated on disease, diet, assess patient needs. Communicates these needs to the appropriate person (i.e. Social Worker, clinic staff, etc.) or addresses them per process
Solves problems by gathering and/or reviewing facts and selecting the best solution from identified alternatives. Decision-making is usually based on prior practice or policy, with some interpretation. Applies individual reasoning to the solution of a problem devising or modifying processes and writing procedures
Serves as a resource or consultant for LVN/MA team members
Attends educational offerings to keep abreast of change and complies with licensing requirements, ensures all patient educational materials are up-to-date, and maintains knowledge of specialty and ancillary provider contract contents, to include exclusions and contract terms
Collaborates with the cardiology team to recommend policies, procedures and standards, which affect the care of the patient with high-risk chronic disease diagnoses such as HF, IHD, and all Cardiology related diseases
Exhibits professionalism and is courteous with all patients, physicians and co-workers
Performs all other related duties as assigned