The RN, Utilization Case Manager coordinates care between physicians, patients, and pharmacies, facilitating access to specialty medications for patients with complex disease states. This position is hybrid in Missouri, with three days in the office during core business hours. The role reviews chart notes and performs utilization management on patient- and drug-specific cases. It coordinates specialty drug treatment and timely delivery to the appropriate site of care, manages case assignments and progress, documents case notes, and determines case closure. The position follows established production, productivity, quality, and customer-service procedures and standards, meets performance targets, handles clinical escalations, and supports compliance, people and culture, and learning programs.
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Job Type
Full-time
Education Level
Associate degree