RN Triage

North Clinic•Crystal, MN

16h•Onsite

About The Position

Join one of Minnesota’s last independent healthcare clinics. Voyage Healthcare has been serving the northwest Twin Cities for over 70 years, with more than 200 team members dedicated to delivering high-quality, patient-centered care. We are proud of our independence and remain committed to improving the well-being of the communities we serve. At Voyage Healthcare, our values—care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability—guide everything we do. If you are an RN looking for a supportive, team-driven environment where your role truly matters , we would love to meet you. As a Clinical Support/Triage Registered Nurse (RN), you will work in an ambulatory clinic setting using a systematic approach to nursing practice that includes assessment, planning, implementation, and evaluation in accordance with the Minnesota Nurse Practice Act, recognized professional standards and Voyage Healthcare policies. The RN collaborates closely with providers and care teams to coordinate patient care, delegate responsibilities when appropriate, and promote patient safety. This role is primarily for nurse visits, administering immunizations/injections, assisting with procedures, patient education, and triaging symptom-based walk-in patients. In addition, you will assess patient needs over the phone, provide appropriate medical guidance, and determine the level of care needed based on symptoms and established protocols. You will work closely with physicians, nurses, and other healthcare professionals to ensure patients receive timely, accurate, and compassionate support. In this role, you will be instrumental in helping patients access care efficiently while ensuring their medical needs are addressed safely and effectively.

Requirements

Graduate of an accredited school of nursing required
Current Registered Nurse (RN) license in the State of Minnesota required
Current CPR certification required
Minimum of 2 years nursing experience preferred
Excellent communication and interpersonal skills
Ability to interpret medical records, physician orders, and medication instructions
Strong organization skills and ability to work independently and collaboratively
Commitment to outstanding customer service

Responsibilities

Maintain a respectful and professional work environment
Deliver quality nursing care in a patient-focused manner
Manage incoming patient calls using established protocols and gathering relevant clinical information
Provide ambulatory nursing care across various specialties
Implement care according to policies, procedures, and protocols, and best-practice standards
Assist with or perform medical procedures and treatments
Recognize and respond to medical emergencies; perform CPR as needed
Provide culturally competent health education and counseling.
Accurately document care, communication, and outcomes in the Electronic Medical Record (EMR)
Promote a safe, equitable, and respectful environment
Maintain compliance with OSHA standards and workplace safety policies
Perform duties such as: Medication and immunization visits
Stand-alone RN visits
Telephonic and in-person triage
Care coordination/case management
Prescription refills per protocol