RN, Triage - GI Clinic

Sanford Health•Fargo, ND

22h•$30 - $45•Onsite

About The Position

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. The GI clinic is located within our own building, the Center for Digestive Health, and our team works closely with providers, nursing, and patient access staff. We are looking for a motivated nurse to work with our great team of nurses and experienced clinicians. Join our specialized GI practice working Monday - Friday (4 days a week) from 08:30 pm-5pm with no weekends or holidays. This role answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms. It guides the patient to the appropriate level of care; schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians. Documents information provided to patients during triage in health record systems; records patients health conditions for follow-up patient care. Maintains and develops triage protocols; ensures patients' healthcare information is updated on time. Role does answer inquiries through multiple variations of technology, depending on department. Educate patients based on calls that come in.

Requirements

Graduate from an accredited nursing program preferred, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA).
Bachelor’s Degree in nursing preferred.
One year of healthcare experience preferred.
Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state.
Nurses performing nursing practice over the telephone require licensure in the states where the patients being served reside.
Within first 30 days of employment, all requirements to obtain license needed for role is completed.
Obtains and subsequently maintains required department specific competencies and certifications.

Responsibilities

Triages GI referrals in the clinic
Performs chart review to facilitate appropriate follow-up with the healthcare team.
Responds to/refers incoming patient treatment-related phone calls.
Assists patient with performing Fibro scans.
Educates patients about different GI diagnosis and explain the clinical management of the condition.
Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms.
Guides the patient to the appropriate level of care; schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians.
Documents information provided to patients during triage in health record systems; records patients health conditions for follow-up patient care.
Maintains and develops triage protocols; ensures patients' healthcare information is updated on time.
Answers inquiries through multiple variations of technology, depending on department.
Educate patients based on calls that come in.