RN Transition Navigator - Case Management - Slidell Memorial Hospital

Ochsner Health • Slidell, LA

23h • Onsite

About The Position

This job functions as the liaison and communicator with the patient, caregivers, healthcare providers, and multi-disciplinary team members as well as post-acute care and third party payers. It discusses alternative care options with patient/caregivers and the multi-disciplinary team, assisting with discharge planning needs. The role facilitates movement along the health care continuum to ensure quality, cost–effective outcomes are achieved in collaboration with the multi-disciplinary team. The job description is a summary of primary duties and responsibilities and is subject to change. Ochsner Health is the leading not-for-profit healthcare provider in the Gulf South, delivering expert care at its 46 hospitals and more than 370 health and urgent care centers. For 12 consecutive years, U.S. News & World Report has recognized Ochsner as the No. 1 hospital in Louisiana. Additionally, Ochsner Children’s has been recognized as the No. 1 hospital for kids in Louisiana for three consecutive years. Ochsner inspires healthier lives and stronger communities through a combination of standard-setting expertise, quality and connection not found anywhere else in the region. In 2023, Ochsner Health cared for more than 1.5 million people from every state in the nation and 65 countries. Ochsner’s workforce includes more than 38,000 dedicated team members and over 4,700 employed and affiliated physicians. Ochsner Health is an Equal Opportunity Employer and an Employer of Choice, recognized for diversity, as a top place to work in healthcare, and for its culture and values.

Requirements

• Graduate of an accredited school of nursing.
• 2 years of related experience.
• Current registered nurse (RN) license in state of practice.
• Basic Life Support (BLS) through the American Heart Association.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Good organizational and time management skills.
• Conflict resolution skills and ability to demonstrate good judgement and decision making in performing tasks.

Nice To Haves

• Bachelor’s degree in nursing.
• Certification in Case Management (CCM).
• Health Care Management (CPHM).

Responsibilities

• Manages various aspects of the planning process in anticipation of the patient’s movement through the healthcare system.
• Uses care managements policies and procedures including application of evidenced based criteria and level of care and continued appropriateness.
• Manages the care of assigned patients through the healthcare system based on the patient’s individual needs.
• Prepares, executes, and reinforces post-discharge care plan.
• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Performs other related duties as required.
• Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
• Maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees