RN Telephonic Support

Empath Health • West Palm Beach, FL

1d • Onsite

About The Position

Trustbridge Hospice, a part of Empath Health is seeking a caring and motivated RN to provide telephonic support in our West Palm Beach office while providing exceptional care on the following schedule: 2pm - 11:30pm or 3pm -12:30am and every other weekend. Since 1978, Trustbridge Hospice has been honored to serve families across Palm Beach and Broward counties with compassionate, community-based care. Formed from the legacy of Hospice by the Sea and Hospice of Palm Beach County, we continue to provide comfort, dignity, and peace to those facing advanced illness.

Requirements

• Registered Nurse currently licensed in the State of Florida.
• Current Basic Life Support Certification.
• Two years in home care, oncology nursing, medical/surgical nursing, geriatric nursing or Hospice nursing.
• Possesses extensive knowledge of professional Nursing principles, practices, and procedures necessary to assess the needs of patients.
• Understanding of and ability to apply characteristics of Hospice nursing, case management and crisis intervention.

Nice To Haves

• BSN preferred
• Hospice certification preferred.
• EMR software experience a plus.
• Proficient typing skills and office software applications is highly desirable.

Responsibilities

• Collaborate with departments and staff throughout the organization to deliver coordinated, high-quality patient services.
• Promptly and efficiently respond to patient-related calls, ensuring needs are addressed in a timely and professional manner.
• Provide quality, professional telephonic intervention to patients in accordance with the Plan of Treatment.
• Address patients’ physical, emotional, and psychological needs through empathetic communication and appropriate support.
• Maintain adherence to scope of practice, organizational policies, and applicable regulatory standards.
• Document patient interactions accurately and thoroughly, ensuring continuity of care and effective communication among care team members.

Benefits

• Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
• 5+ weeks to rest, recharge, and live your Full Life.
• CEU support, tuition reimbursement, and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees