RN - Telehealth

University of Arkansas System • Little Rock, AR

12d • Onsite

About The Position

The Registered Nurse (RN) performs telephonic patient triage using decision-making software, assists with patient consultations and transports, and uses videoconferencing equipment for telemedicine operations. The RN practices within the limits of the Arkansas Nurse Practice Act and follows institutional policies, procedures, and standards.

The role involves conducting virtual patient assessments by phone or video; reviewing reported symptoms, medical history, medications, and vital signs; providing nursing advice, education, and self-care instructions; triaging patients to determine appropriate care; and coordinating appointments, referrals, laboratory services, and follow-up care. The RN may monitor chronic conditions, communicate with physicians and other healthcare providers, document assessments and communications in the EHR, follow clinical protocols and privacy requirements, identify urgent symptoms and direct patients to appropriate care, perform medication reconciliation, and make follow-up calls or participate in care-management programs as applicable.

The work is performed inside a medical facility. The position is listed as an evening shift. Salary is commensurate with education and experience.

Requirements

• Graduate of an accredited nursing program with an associate degree or nursing diploma.
• Valid RN license.
• Five years of registered nursing experience.
• Excellent communication skills.
• Basic computer skills.
• Strong work ethic and accountability.

Nice To Haves

• Bachelor’s or master’s degree in nursing.
• Experience in critical care, emergency department, phone triage, hospital transfer, case coordination, telephone etiquette, labor and delivery, or high-risk antepartum service.

Responsibilities

• Conduct virtual patient assessments by phone or video.
• Review patients’ reported symptoms, medical history, medications, and vital signs.
• Provide nursing advice, education, and self-care instructions.
• Triage patients and determine the appropriate level of care.
• Coordinate appointments, referrals, laboratory services, and follow-up care.
• Monitor chronic conditions and follow up with patients.
• Communicate with physicians and other healthcare providers.
• Document assessments, interventions, and patient communications in the EHR.
• Follow clinical protocols, privacy requirements, and telehealth policies.
• Identify urgent or emergency symptoms and direct patients to appropriate in-person or emergency care.
• Perform medication reconciliation and provide medication-related education within nursing scope.
• Make follow-up calls and participate in care-management programs, depending on the position.
• Assist with patient consultations and transports.
• Use videoconferencing equipment for telemedicine operations.
• Practice within the limits of the Arkansas Nurse Practice Act and adhere to institutional policies, procedures, and standards.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement contribution matched by UAMS up to 10%.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using the UAMS pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree