RN Supervisor - Emergency Department - Full Time - Nights

Ochsner Health•New Orleans, LA

About The Position

The RN Supervisor acts as a supervisor and provider of care at the point of care to individuals and cohorts of patients within an emergency department unit. The role evaluates nursing interventions by coordinating, delegating, and supervising care provided by licensed nurses, registered nurses, and patient care technicians. The supervisor serves as a resource to staff for patient-care assessment, planning, and evaluation, and facilitates problem resolution with unit leadership and other supervisory staff. In collaboration with leadership, the supervisor identifies staff strengths and weaknesses and evaluates the performance of team members within their span of control. The role supports daily clinical operations, including effective scheduling and staffing and ensuring appropriate clinical supplies and resources are available. Work includes treating critical injuries, allergic reactions, and trauma; assessing patient needs and responding to emergencies; and supervising, developing, and evaluating departmental staff. The position requires compliance with applicable laws, accreditation standards, and regulatory requirements, as well as the employer’s Compliance & Privacy Program and Standards of Conduct. This position is full-time and works nights. It is based in a patient-care environment with direct patient contact and routine exposure to blood, body fluids, tissue, communicable diseases, and potentially hazardous medications or waste. The physical demand classification is Medium Work, including exerting 20 to 50 pounds occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly to move objects.

Requirements

Graduate of an accredited school of nursing.
A Bachelor of Science in Nursing (BSN) is required for all Ochsner Magnet Facilities.
At least 1 year of relevant experience as a registered nurse, or 2 years of experience as an LPN in an acute-care setting.
Current registered nurse (RN) license in the state of practice.
Basic Life Support (BLS) certification from the American Heart Association.
Ability to work under high pressure and in stressful situations while remaining objective and professional.
Ability to pay attention to detail and quickly determine patients’ medical needs.
Good organizational skills and ability to ensure the emergency department has essential supplies.
Ability to work independently and be self-directed.
Proficiency in operational success indicators, including unit productivity, expense management, regulatory requirements, and quality indicators.
Proficiency with computers, software, and web-based applications.
Effective verbal and written communication skills, including presenting information clearly and professionally to people at varying levels throughout the patient-care process.
Ability to manage priorities and projects involving multiple constituencies and to work with frequent interruptions and changing priorities.

Nice To Haves

Two years of relevant experience as a registered nurse.
A bachelor’s degree in nursing.

Responsibilities

Treat critical injuries, allergic reactions, and trauma.
Quickly assess patient needs and respond to medical emergencies.
Organize, plan, supervise, and provide coordinated patient care within the unit.
Coordinate, delegate, and supervise care provided by licensed nurses, registered nurses, and patient care technicians.
Serve as a resource to staff for patient-care assessment, planning, and evaluation of nursing interventions.
Facilitate problem resolution through collaboration with unit leadership and other supervisory staff.
Identify staff strengths and weaknesses and evaluate assigned team members’ performance in collaboration with leadership.
Supervise, develop, and evaluate assigned departmental staff nurses and technicians.
Promote adoption of nursing protocols and clinical practice guidelines to support evidence-based practice.
Manage conflict on assigned shifts and collaborate with other supervisors and unit leadership when further action is needed.
Collaborate with patient quality, safety, and experience leadership and promote related processes.
Support daily clinical operations by ensuring effective scheduling and staffing and the availability of appropriate clinical supplies and resources.
Adapt behavior to the specific patient population, including respecting privacy, introducing oneself appropriately, explaining services or procedures, requesting permissions, and adapting communication style.
Remain knowledgeable about applicable federal, state, and local laws, accreditation standards, and regulatory requirements, and ensure compliance.
Report known or suspected unethical or questionable conduct and patient or employee safety, privacy, or other compliance concerns.
Perform other related duties as assigned.