RN Supervisor

Karen Ann Quinlan Memorial Foundation•Newton, NJ

1d•Onsite

About The Position

The RN Supervisor will consult with physicians, hospice team members, patients, and/or family members while establishing a coordinated hospice referral. This role requires effective communication with patients, family, staff, and physicians to ensure the delivery of quality care and services. The supervisor will ensure professional staff compliance with mandatory educational programs and health-related requirements, and work with QAPI and Education staff to provide the education component of nursing meetings. Key responsibilities include ensuring timely chart audits per regulations, performing random reviews of open charts, and reviewing all documentation to ensure it meets the standards of the Conditions of Participation, CHAP, and NJ DHSS. The role involves making annual field supervisory visits with staff, ensuring compliance with Medicare, NJ Department of Health and Senior Service regulations, and CHAP regulations. The RN Supervisor will facilitate cohesiveness and open communication within the organization, serve as a customer service advocate, and coordinate patient referrals with RN Case Managers. They will also review and ensure the accuracy of new admission chart generation and computer data, and provide second-level approval for all hospice 485s. This position is responsible for the coordination of care and case management activities, including providing administrative backup for on-call staff and maximizing efficiency through monitoring staff assignments. Additional duties include following up with DME companies, preparing MD Discharge summaries, collecting and maintaining statistical data, ensuring Face to Face encounters are completed within the required timeframe, and participating in all required in-service education programs and meetings.

Requirements

Bachelor of Science in Nursing preferred from an NLN accredited program
Licensed to practice as a Registered Nurse in NJ, and PA.
Three (3) years of experience in a Medicare-certified Hospice/Home Care agency under qualified nursing supervision.
Leadership ability: including evidence of ability to take initiative, delegate authority appropriately, ability to role model, ability to serve as a change agent.
Ability to perform in a high-stress position with full responsibility for hospice operation.
Solid analytical decision-making and problem-solving skills.
Ability to handle detailed, complex concepts and problems and to make rapid decisions regarding administrative issues.
Ability to effectively lead others and to establish strong and appropriate supervisor relationships.
Ability to develop constructive relationships with colleagues, and outside agencies, organizations, and individuals.
Ability to maintain a flexible work schedule to meet various demands of executive management in hospice.
Consistently model respect for, and accountability to, the public, patients/families, and co-workers.
Communication and actions reflect care, courtesy, honesty, and professionalism.
Conveys a professional and positive image and attitude regarding the hospice organization.

Nice To Haves

Current New Jersey and Pennsylvania Nursing License.
Prior clinical supervisory experience.

Responsibilities

Consults with physicians, hospice team members, patients and/or family members while establishing a coordinated hospice referral.
Communicates effectively with patients, family, staff and physicians in order to ensure delivery of quality care and services.
Ensures professional staff’s compliance with mandatory educational programs and health-related requirements.
Works with the QAPI and Education staff to provide the education component of nursing meetings.
Ensure all chart audits are complete in a timely manner per regulations.
Performs random review of 10% of all open charts monthly.
Reviews all documentation in patient charts to ensure it meets the standards of the Conditions of Participation, CHAP and NJ DHSS.
Makes field supervisory visits with staff, including per diem and on-call staff, annually.
Ensures compliance with Medicare, NJ Department of Health and Senior Service regulations and CHAP regulations.
Facilitates cohesiveness and open communication within the organization.
Serves as a customer service advocate, facilitating rapid response to all referrals and patient needs.
Communicates with Intake Coordinator to prioritize admissions on a daily basis; coordinates patient referrals with RN Case Managers.
Review and ensures accuracy of new admission chart generation and computer data; reviews and gives 2nd level approval to all hospice 485’s.
Responsible for coordination of care and case management activities, including on-call staff; provides administrative backup for on-call; maximizes efficiency of patient care through monitoring of staff assignments.
Follow up with DME companies to confirm removal of equipment.
Reviews and prepares MD Discharge summary for distribution to MD’s.
Collects and maintains statistical data on all referred patients and submits same monthly to Administration.
Ensures Face to Face encounters are completed within the required timeframe.
Participates in all required in service education programs and meetings.
Demonstrates a commitment to own work schedule by adhering to attendance standards.
Provides proper notification in advance for absence and tardiness.
Adheres to employment policies in accordance with the Employee Handbook.
Demonstrates compliance with the dress code policy by appearing well groomed, wearing ID badge while on duty and maintaining a professional appearance.
Performs other duties, as assigned.