RN Program Coordinator - Eating Disorders Clinic

Children’s Minnesota•Saint Paul, MN

15h•Hybrid

About The Position

The CTED RN Program Coordinator will help with operations related to the entire CTED program, both outpatient and inpatient. For outpatient services, the candidate will use the nursing process to triage telephone calls from patients and families to assess, arrive at appropriate care disposition, and advise each situation. The role works cooperatively with health care providers and clinic staff to ensure resolutions that best serve the patient and family, educates parents/patients on managing their sick child in the home setting, and assists clinicians in communication with patients as directed. For inpatient services, the candidate will work to support the inpatient care team with care coordination and triaging. This role does not include any direct patient care inpatient. This position offers the flexibility to work in a hybrid environment and is scheduled during regular clinic hours, excluding evenings and weekends.

Requirements

Current Minnesota RN License.
Current BLS certification.
One (1) year of patient care experience in an ambulatory setting, pediatric setting preferred or at least (5) years of recent pediatric nursing experience.
Demonstrated high level customer service skills with pleasant telephone manner.
Excellent interpersonal and verbal communication skills.
Demonstrated ability to multitask.
Demonstrated ability to be calm and effective during high pressure situations.
Demonstrated ability to organize and prioritize.
Demonstrated ability to accurately navigate an EMR system.
Maintain professionalism at all times.

Nice To Haves

Previous experience working in the eating disorder field preferred.

Responsibilities

Triage telephone calls from patients and families to assess, arrive at appropriate care disposition, and advise each situation.
Work cooperatively with health care providers and clinic staff to ensure resolutions that best serve the patient and family.
Educate parents/patients on managing their sick child in the home setting.
Assist clinicians in communication with patients as directed.
Support the inpatient care team with care coordination and triaging.