RN Patient Placement, Access Center, 7a-7p

UofL Health•Louisville, KY

1d•Onsite

About The Position

This employee ensures a safe and efficient admission or transfer process into UofL Health. To accomplish this goal, the Patient Placement RN will work with all persons needed to evaluate appropriate placement and facilitate a rapid transfer including physicians, patient transportation providers, nursing staff at referring hospitals and practices.

Requirements

Associates degree in Nursing (ADN) (required)
Five (5) years of acute nursing experience (required)
Active Kentucky Registered Nurse License or compact license with privileges to work in Kentucky (required)
Customer service-oriented; responsive, informs constituents of process, pleasant to work with, educates and provides timely, accurate information
Ability to use prioritization skills to coordinate different patients coming from multiple areas
Ability to use conflict management skills to develop and implement strategies to assure continuous, smooth inter- and intra-departmental workflow even in the face of conflicting priorities, short term objectives, or limited resources
Ability to build effective, strong working relationships with employees, colleagues, management and vendors through trust, communication, and credibility
Ability to work with others, serve others, help others, lead others, mentor others, take directions from others in the interest of moving process and programs forward to the desired outcome.
Ability to perform work in a neat, efficient, well-coordinated, well communicated manner with a high degree of accuracy and professionalism
Must be able to communicate effectively in both verbal and written formats
Able to critically think through complex patient situations, process improvements, evidence-based practice
Able to assist others in developing clinical reasoning skills
Proficiency in Cerner
Ability to navigate the multiple computer screens and systems
Ability to use teletracking software
Proficient in Microsoft Office

Nice To Haves

Bachelor’s degree in Nursing (BSN) (preferred)
Basic Life Support (BLS) accredited by the American Heart Association (AHA) (preferred)

Responsibilities

Evaluates, processes, tracks, documents and coordinates patient transfers and direct admissions into the UofL Hospital
Obtains appropriate medical and demographic information from sending provider
Coordinates communication between referring physicians, and the accepting physician
Establishes and maintains strong relationships with physicians and peers in order to provide excellent patient experience
Assigns appropriate bed placement for patients in ED, PACU, clinics, and outlying facilities
Maintains compliance with all company policies, procedures and standards of conduct
Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
Performs other duties as assigned
Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
Maintains confidentiality and protects sensitive data at all times
Adheres to organizational and department specific safety standards and guidelines
Works collaboratively and supports efforts of team members
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community