RN Patient Logistics - Transfer Center FT Days
About The Position
The RN Patient Logistics - Transfer Center is responsible for facilitating safe and timely transfers of patients with emergent, urgent, or medically complex conditions. This role collaborates with physicians, transport staff, and other healthcare providers to ensure appropriate patient placement. The position involves performing triage assessments to determine the appropriate level of care and subspecialty needed for transferring patients, utilizing clinical knowledge to gather and review patient information. Communication is key, acting as a liaison between referring and receiving facilities, facilitating verbal communication and documentation of transfer requests. The RN will coordinate with multiple clinicians, provide exceptional customer service, and collaborate effectively with interdisciplinary teams to deliver patient-centered care. Documentation of all transfer activities in the electronic medical record (EMR) and transfer center software is required, along with preparing and reviewing monthly reports. Participation in quality improvement activities to enhance transfer center processes and patient outcomes is also a core responsibility.
Requirements
- Associate's degree in nursing (ADN)
- Licensed Registered Nurse (RN) in relevant state
- Minimum 3 years of nursing experience
- Strong verbal and written communication skills.
- Proficiency in using electronic medical records and telehealth technology.
- Excellent critical thinking and problem-solving skills.
- Ability to work efficiently under pressure and manage multiple tasks simultaneously.
- Strong interpersonal skills to effectively collaborate with healthcare team.
- Must be able and available to work on-site.
Nice To Haves
- Bachelor's degree in nursing (BSN)
- Certified Acute Care Virtual Registered Nurse (CAVRN)
- Critical Care or Emergency department experience advantageous
Responsibilities
- Facilitate safe and timely transfers of patients with emergent, urgent, or medically complex conditions.
- Collaborate with physicians, transport staff, and other healthcare providers to ensure appropriate patient placement.
- Perform triage assessments to determine the appropriate level of care and subspecialty needed for transferring patients.
- Utilize clinical knowledge to gather and review patient information, ensuring all necessary data is collected for transfer decisions.
- Act as a liaison between referring and receiving facilities, facilitating verbal communication and documentation of transfer requests.
- Coordinate with multiple clinicians to discuss patient cases and determine the best course of action.
- Provide exceptional customer service to patients, families, and external healthcare providers.
- Collaborate effectively with interdisciplinary teams to deliver patient-centered care, ensuring shared decision-making, and optimal outcomes.
- Determine when to use the chain of escalation/resolution when appropriate.
- Document all transfer activities in electronic medical record (EMR) and transfer center software.
- Prepare and review monthly reports on transfer center activities and trends.
- Participate in quality improvement activities to enhance transfer center processes and patient outcomes.
- Monitor and report trends related to patient transfers.
- Participate in debriefing sessions as necessary to address adverse events.
Benefits
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
