The RN Patient Care Navigator connects with patients at the time of diagnosis (either ED or pre-admission) and follows them throughout their hospital stay and for 90 days post-discharge. This role guides patients and their families through the health system from diagnosis, testing, treatment, and follow-up care, assisting them in navigating the continuum of care. The navigator eliminates barriers to patient access to health care services and facilitates continuity of care and care coordination. They partner with the healthcare team to ensure clinical decision-making, implementation of recommendations, and discharge planning are timely and appropriate. The role oversees and facilitates effective and impactful interdisciplinary rounds that are structured and standardized. Additionally, the RN Patient Care Navigator facilitates payor authorization processes, ensures accurate patient type assignment, and works with the CDI team to ensure documentation accurately reflects the severity of illness and intensity of service. They perform daily coordination between multiple departments, the multi-disciplinary team, medical clinics, and community outreach to gain knowledge of the patient, assure patient safety, facilitate smooth transitions of care, and manage utilization and total cost of care. The navigator acts as an advisor/educator by partnering with social work in providing emotional support, including goals of care and counseling. This position is available to his/her assigned patient population 24/7 and participates as part of a call coverage structure. As this job evolves, this role will complete other duties assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level