RN Patient Care Facilitator - Williamsburg Cancer Center

Riverside Hospital•Williamsburg, VA

3d•Onsite

About The Position

The RN Patient Care Facilitator works under the supervision of the Nurse Manager, Office Manager, Director, and Physician. The role works within a team focused on patient-centered care and communicates effectively with staff, patients, families, caregivers, and community resources. The facilitator maintains a flexible schedule to support physicians with issues or needs involving patients beginning treatment and collaborates with the health care team to coordinate physician-ordered new patient treatments. The role helps connect new patients with additional services, provides an introduction to the clinic and preliminary education about disease and treatment, and serves as a contact point for patients, medical staff, and the community regarding PCI Integrative Oncology philosophy and programs. Oncology nursing certification (OCN) is obtained or maintained. Other duties may be assigned by the Nurse Manager, Office Manager, Director, and Physician. The facilitator assesses patients’ clinical and psychosocial needs, adapts education to patient and family needs, coordinates and evaluates education, and documents comprehension. In partnership with patients and families, the role develops, implements, and evaluates plans of care, treatments, and procedures. The facilitator applies evidence-based practice, collaborates with the interdisciplinary team, supports safe transitions of care, and promotes timely patient throughput and quality outcomes. Responsibilities also include prioritizing and delegating tasks appropriately, responding to emergencies, seeking support when needed, and completing clinical and quality documentation in accordance with RHS standards and regulatory requirements.

Requirements

Graduate of a registered nurse education program.
Virginia Registered Nurse (RN) license.
CPR/BLS certification from the American Heart Association, American Red Cross, or American Safety and Health Institute.

Nice To Haves

Bachelor’s degree in Nursing.
Two years of RN experience.
Oncology Certified Nurse (OCN) certification.

Responsibilities

Assess patients’ clinical and psychosocial needs using standards of practice relevant to the specialty or patient population.
Adapt education methods to support comprehension across diverse patient populations.
Individualize and coordinate patient and discharge education, including education for family members and caregivers; evaluate comprehension and document it.
Partner with patients and families to develop, implement, and evaluate plans of care, treatments, and procedures.
Apply evidence-based standards of practice.
Collaborate with the interdisciplinary team to coordinate care.
Facilitate safe transitions to the next care setting as part of the plan of care.
Promote timely patient throughput and consistent, competent, and ethical care.
Focus on quality outcomes, evidence-based practice, and quality measures when addressing patient needs.
Delegate and prioritize tasks appropriately to support quality care and meet patient care needs.
Recognize and respond to emergency situations.
Evaluate personal support needs and use identified systems to address them.
Complete required clinical and quality documentation in accordance with RHS standards and regulatory requirements.
Coordinate physician-ordered treatments for new patients with the health care team.
Refer new patients to additional services, including Integrative Oncology, billing, support groups, and medically indigent assistance, as appropriate.
Provide introductory clinic orientation and preliminary education about the disease process and treatment.
Serve as a contact point regarding PCI Integrative Oncology philosophy and programs.
Obtain or maintain Oncology Certified Nurse (OCN) certification.
Perform other duties deemed appropriate and necessary by the Nurse Manager, Office Manager, Director, and Physician.