RN Nurse Manager Ambulatory Clinic Operations

Chesapeake Regional Healthcare • Chesapeake, VA

2d

About The Position

The RN Nurse Manager Clinic provides clinical and administrative leadership for assigned ambulatory clinics, locations, specialties, and service lines. The position is accountable for the quality and consistency of nursing practice, team member performance and competency, regulatory compliance, patient experience, operational effectiveness, and continuous improvement. In partnership with clinical and operational leaders, the Nurse Manager translates organizational priorities into reliable workflows and measurable outcomes that support safe, efficient, patient-centered care.

The role provides oversight of patient care and clinical-support activities across assigned ambulatory locations, and leads the development and maintenance of clinical standards and workflows. It also manages workforce activities, quality and operational initiatives, reporting, resource use, budget support, compliance, and service expansion.

Requirements

• Bachelor’s degree.
• Four years of progressively responsible experience in a healthcare setting.
• At least two years in a lead or supervisory role.
• Current, unrestricted Registered Nurse licensure in Virginia and North Carolina, as required for assigned operations.

Nice To Haves

• Ambulatory care experience.

Responsibilities

• Provide clinical and administrative oversight for patient-care and clinical-support activities performed by certified medical assistants and nurses across assigned ambulatory locations.
• Maintain accountability for the quality, safety, and consistency of certified medical assistant and nursing care and professional nursing practice.
• Develop, implement, review, and maintain department-specific clinical guidelines, standards, workflows, and procedures aligned with organizational policy and evidence-based practice.
• Ensure clinical team members practice within their authorized scope and at the highest appropriate level of licensure, certification, training, and competency.
• Establish and monitor orientation, competency validation, education, and performance expectations; initiate corrective action when indicated and in accordance with organizational policies.
• Lead recruitment, selection, onboarding, coaching, performance evaluation, retention, and workforce planning for assigned personnel.
• Build collaborative relationships with physicians, advanced practice providers, operational leaders, departments, and service lines to support coordinated care and organizational priorities.
• Implement and monitor quality, safety, patient-experience, and operational-improvement initiatives, demonstrating results through defined metrics and quantifiable outcomes.
• Develop, maintain, analyze, and communicate performance dashboards and operational reports; forecast requirements, evaluate variances, identify trends, and initiate corrective action.
• Collaborate with practice managers and directors to optimize patient flow, staffing, scheduling, clinical space utilization, and other resources.
• Support budget development and responsible expense management; identify opportunities to improve clinical and operational efficiency.
• Ensure compliance with applicable federal and state laws, professional standards, accreditation requirements, and organizational policies and procedures.
• Collaborate and contribute to planning and operational execution of service expansion and other strategic initiatives.
• Maintain professional competence through continuing education, professional literature, benchmarking, networking, and participation in relevant professional organizations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager