RN Nurse Care Manager - Nisqually Generations Healing Center

Nisqually Indian Tribe•Olympia, WA

2d•Onsite

About The Position

The Nurse Care Manager will work closely with provider teams to support patients in the spirit of the mission and vision of the Nisqually Generations Healing Center. The focus of this position will be integrating primary care and chronic disease management within the Opioid Treatment Program (OTP) setting. This position ensures confidentiality, security, and accuracy of records, and promotes positive employee, customer, and community relations. Strong written and verbal communication skills are required and outstanding customer service to fellow employees, customers, vendors, etc. is expected. Regular attendance is required, later hours or weekend time may be required, and a neat we/I-groomed professional appearance is essential at all times.

Requirements

Must be a Licensed Registered Nurse in good standing with the State of Washington.
Must possess a valid Washington State Driver's license and maintain a driving record that meets the minimum requirements established by Nisqually Indian Tribes vehicle insurance.
Successfully pass a pre-employment drug screen and criminal background.
The ability to work with vulnerable populations including adults and children.
Must pass a state and national (FBI) criminal history background check prior to employment.
Knowledge of the current medical practices in primary care, mental health and addiction medicine.
Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and conditions.
Principles and processes for providing customer and personal services.
Tribal, Federal, and state laws, codes, and policies.
HIPAA and PHI Knowledge and adherence to state (RCW, WAC) and federal confidentiality regulations (42 CFR part 2).
Common office and administrative duties.
Trauma and its impact on wellness and recovery.
Operating a personal computer and standard office programs and equipment.
Organizational management practices.
Exceptional written and verbal communication abilities.
Strong public speaking and presentation skills.
Commitment to providing excellent customer service.
Work in a computer-based environment, especially Microsoft.
Work in a cross-cultural environment and understand the social and cultural contexts of patients.
Prioritize multiple tasks amidst frequent interruptions.
Establish and maintain effective working relationships with patients, staff, and external agencies.
Maintain persona, professional and ethical boundaries.

Nice To Haves

Five years' experience of professional work as a Registered Nurse is desirable.
Previous substance abuse treatment and/or primary care experience strongly preferred.
Knowledge of the Nisqually Indian Tribe's history, customs, traditions, and ability to demonstrate cultural sensitivity.
Experience working with Federally Recognized Tribes.
Motivational interviewing (MI) skills or a desire to learn MI.

Responsibilities

Conducts comprehensive assessment of patients, including acute and/or chronic health.
Works with a multi-disciplinary team providing targeted care management, education, and training services to patients.
Assists with the identification of patients with special health care needs/chronic.
Carries out care plans, evaluates, monitors on a regular basis, and effects changes as needed.
Develops method of tracking patient compliance to clinical guidelines and plan of care.
Triages telephone calls from patients.
Provides direct wound care for patients as needed.
Ensures patient confidentiality as defined by HIPAA and the medical center.
Records and documents health information necessary to maintain, coordinate and/or expedite required services and quality improvement.
Develops, conducts, and evaluates formal or informal in-services and educational programs in area of expertise.
In support of the research process, contributes ideas, collects data, shares knowledge, and applies new findings to practice.
Participates as a team member in the provision of medical and health care, interfacing with professional colleagues to provide comprehensive care.
Is encouraged to participate on committees and attend required meetings, and in-services.
Develops and teaches relevant disease education classes as needed.
Monitors for regulatory compliance.
Documents phone calls and face-to-face encounters with patients, as well as submit billing documentation and coding in a timely manner to ensure proper reimbursement of services.
Practices universal blood and body fluid precautions, appropriately handles hazardous materials, and follows OSHA regulations per approved policies and procedures.
Develop and maintain client files to meet all local, state, and federal program requirements.
Ensure security and confidentiality of all program data and operate in accordance with applicable regulations of Health Insurance Portability and Accountability Act (HIPAA) and 42 CFR Part 2.
Performs other duties as assigned.