Responsible for coordination of care for neurosurgery or neurology patient population. Serves as a clinical expert to help neurosurgery or neurology patients and families navigate the health care system. Provides initial and ongoing navigation for patients receiving pre-appointment treatment. Reviews patient’s diagnosis, medical history, and physician disposition and communicates information to patient. Directs patient to facilities listed on the Network Provider list when pre-appointment treatment is recommended and facilitates referrals to these facilities. Assists physicians in coordination of care of neuroscience or neurology patients with other health care professionals. Refers patients to other community resources, as necessary. Communicates written treatment completion information to the Primary Care or referring physician if pre-treatment results in symptom resolution and patient does not require an appointment with the Southern Illinois Healthcare Brain and Spine Institute. Provides on-going documentation of nurse navigation activities on each patient, including the time involved in these activities. Assists in the development, documentation and analysis of program performance. Serves as a clinical resource to Intake Specialists. Collaborates with other department members to facilitate effective triage of new neuroscience or neurology patients. Eliminates unnecessary delays in clinician reviews, including supervising the collection of patients’ diagnostic studies. Returns Southern Illinois Healthcare Brain and Spine Institute phone messages and other communication within 24 hours. Responsible for all triaging of neurology referrals sent to Brain and Spine. Responsible for transitional care management of discharged neurology patients including: imaging, wellness checks, referrals, appointments and medication refills/order. Responsible for any follow up indicated on Emmi report.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree