RN Navigator, Orthopedic Trauma/Oncology Service Line

UofL Health•Louisville, KY

12d•Onsite

About The Position

The RN Navigator provides, supports, and coordinates a comprehensive rehabilitation care continuum at UofL Health – Frazier Rehab. The role is an integral part of the rehabilitation team, supporting patients before inpatient admission and beyond outpatient rehabilitation discharge. The navigator provides patient care and education, documents care, and facilitates communication among patients, their support systems, UofL Health team members, and physicians. The role also tracks performance improvement measures for specialty populations, including patient experience initiatives and quality care metrics, and supports ongoing improvement of rehabilitation services. The RN Navigator promotes patient and staff education through group education opportunities and competency training. The role facilitates development, coordination, and implementation of patient care plans; supports rehabilitation staff development and competency completion for diagnosis-specific care; and serves as a liaison with clinical educators. The navigator ensures appropriate equipment, supplies, and training are available to support the clinical team and specialty population. Throughout the care continuum, the navigator coordinates care plans and collaborates with other care team members to optimize patient participation and outcomes.

Requirements

Associate’s Degree in Nursing (ADN).
Two years of experience in rehabilitation nursing.
Active Kentucky Registered Nurse license or compact license with privileges to work in Kentucky.
Basic Life Support (BLS) certification accredited by the American Heart Association (AHA).
For the Pediatric Specialty Program, PALS certification is required.
Understand and implement current clinical practice guidelines for diagnoses requiring rehabilitative care.
Deliver patient care across the lifespan in accordance with regulations and guidelines established by the Kentucky Board of Nursing.
Demonstrate effective time management and adjust schedules to meet patient care demands and specialty program priorities.
Identify improvement opportunities, communicate concerns appropriately, and independently seek solutions.
Work effectively with providers from varied disciplines in small and large groups; demonstrate diplomacy and relationship-building skills.
Maintain thorough, efficient, compliant clinical documentation in an electronic medical records system.
Communicate effectively in verbal and written formats and adapt communication style to the audience.
Use critical thinking to address complex patient situations, process improvements, evidence-based practice, and operational issues; assist others in developing clinical reasoning skills.
Be proficient in Microsoft Word, Excel, and PowerPoint, and able to learn and appropriately use the electronic documentation system.
Maintain confidentiality, professionalism, service commitment, and organizational values.

Nice To Haves

Bachelor of Science in Nursing (BSN).
More than two years of rehabilitation nursing experience and experience with the designated specialty population.
Certified Registered Rehabilitation Nurse (CRRN) certification.
Program-specific certifications, such as CPN or CBIS.

Responsibilities

Conduct patient, family, and caregiver education across the care continuum; assess learning needs, set objectives based on established standards, and coordinate training and competencies for patients and support systems.
Coordinate and participate in patient care plans spanning acute care, inpatient rehabilitation, outpatient rehabilitation, and community reintegration, emphasizing education, medical management, and prevention of secondary complications.
Provide a direct communication link among patients, physicians, therapy teams, and nursing teams.
Develop and track performance improvement measures in collaboration with the director, physicians, nursing, and rehabilitation teams.
Monitor patient progress to identify changes in physical, cognitive, or psychosocial presentation that may require immediate intervention, and collaborate with the appropriate team members to implement the care plan.
Provide evidence-based education and training to UofL Health team members, physicians, students, and stakeholders to improve care quality, patient safety, patient satisfaction, and community awareness of rehabilitative practice.
Deliver high-quality healthcare services professionally, compassionately, and courteously while respecting each person's dignity and individuality.
Attend continuing education relevant to clinical areas to maintain knowledge and skills for the designated specialty population.
Collaborate with other departments and outside agencies to meet patient and organizational needs.
Facilitate community engagement opportunities to promote awareness and identify available resources.
Develop operational improvements to reduce healthcare costs through prevention of secondary complications related to spinal cord injury.
Develop and update departmental policies and procedures as needed in accordance with JCAHO, CARF, state, federal, and other regulatory criteria.
Maintain compliance with company policies, procedures, standards of conduct, and HIPAA privacy and security requirements.
Maintain nursing competencies, follow safety standards, collaborate with and support team members, and provide exceptional customer service.
Perform other duties as assigned.