RN - Navigator - Patient and Family - Support Services Oncology - FT - Days - MHW

Memorial Healthcare

12d•Onsite

About The Position

Serves as a patient advocate, liaison, and adviser/educator to assist patients with navigating the continuum of care. The role involves collaborating with a multidisciplinary team to improve quality outcomes, serving as a liaison between patients and clinical staff, administration, physicians, and community resources to coordinate care and resolve barriers. The position requires continuous review and evaluation of patient progress, communication of the plan of care, and assistance with resolving financial, psychosocial, functional, and administrative issues. The navigator provides emotional support, counseling, clinical education, and expert guidance to empower patients and families in their healthcare journey and decision-making.

Requirements

Accredited Program (Required)
BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART)
Registered Nurse License (RN LICENSE) - State of Florida (FL)
One (1) year of experience in related field.
If RN, must be licensed.
Graduate of an accredited registered/Professional Nursing Program or MSW degree.
Radiation Therapy license required if working in the Radiation Oncology department.

Nice To Haves

Master's in Social Work (MSW) degree preferred if degreed.
certified in Radiation Therapy (T) by the American Registry of Radiologic Technologists (ARRT) - Radiation Therapy License required if working in Radiation Oncology.

Responsibilities

May collect and assess data to identify quality trends or actual sources of risks to patients and employees.
Collaborates with multidisciplinary team and committees with respect to quality outcomes.
Serves as a liaison between patient and clinical staff, administration, physicians, and community/external resources to coordinate/maximize resources and identify/resolve barriers to the plan of care.
Continuously reviews and evaluates patient progress as outlined within the plan of care.
Communicates plan of care to patient and family and solicits concerns, questions, and issues for resolution.
Assists patients and families with resolving financial, psychosocial, functional, and administrative issues by advising of options and referring to appropriate resources.
Intervenes as appropriate to advocate for patient and family.
Provides emotional support, counseling, clinical education and expert guidance to patients and families to promote their ability to understand and meaningfully participate in the healthcare process and personal decision-making.