RN – Navigator – Patient and Family (Neurosurgery) - FT - Days - MPG

Memorial Healthcare

1d•Onsite

About The Position

We have an outstanding reputation for providing patient- and family-centered care that exceeds all expectations. Together, we have created an award-winning, nationally-recognized system where every effort is focused on delivering exceptional care throughout our communities. Career opportunities exist on diverse teams across our many facilities where you can search open positions and apply online to join #teamMHSflorida. Serves as a patient advocate, liaison, and adviser/educator to assist patients with navigating the continuum of care.

Requirements

Requires critical thinking skills, effective communications skills, decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
One (1) year of experience in related field.
If RN, must be licensed.
Graduate of an accredited registered/Professional Nursing Program or MSW degree.
BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART)
BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART)
BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART)
BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE)
BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS)
Registered Nurse Compact License (RN LICENSE COMPACT) - Compact RN Multistate
Registered Nurse License (RN LICENSE) - State of Florida (FL)

Nice To Haves

Master's in Social Work (MSW) degree preferred if degreed.
Radiation Therapy license required if working in the Radiation Oncology department.
Certified in Radiation Therapy (T) by the American Registry of Radiologic Technologists (ARRT) - Radiation Therapy License required if working in Radiation Oncology.

Responsibilities

Continuously reviews and evaluates patient progress as outlined within the plan of care.
Communicates plan of care to patient and family and solicits concerns, questions, and issues for resolution.
May collect and assess data to identify quality trends or actual sources of risks to patients and employees.
Collaborates with multidisciplinary team and committees with respect to quality outcomes.
Assists patients and families with resolving financial, psychosocial, functional, and administrative issues by advising of options and referring to appropriate resources.
Intervenes as appropriate to advocate for patient and family.
Serves as a liaison between patient and clinical staff, administration, physicians, and community/external resources to coordinate/maximize resources and identify/resolve barriers to the plan of care.
Provides emotional support, counseling, clinical education and expert guidance to patients and families to promote their ability to understand and meaningfully participate in the healthcare process and personal decision-making.