RN - Medical Oncology Clinic - OSC - Full Time - 8 Hour - Days

John Muir Health • Walnut Creek, CA

4d • Onsite

About The Position

Working within the Outpatient Specialty Clinic, the RN - Medical Oncology Clinic provides clinical support to the providers, ensuring a highly efficient, well-trained clinical team that supports the optimal level of patient care and patient satisfaction. Critical thinking skills are utilized to interpret complex information and guide patients with their oncology or hematology symptoms/treatments. Performs duties supporting and/or assisting the providers with in-office procedures and patient education including treatment counseling, injection instruction and symptom management. Triages and manages emergent and non-emergent patient phone calls, MyChart messages, and add-on clinic patients.

Requirements

• Associate's Degree from an Accredited School of Nursing or Bachelor's Degree in Nursing (must be obtained within 4 years of hire if hired after 2015)
• 1 year Healthcare - Acute Care
• 1 year ambulatory, triage or medical office experience
• RN Registered Nursing - California Board of Registered Nursing
• BLS Basic Life Support - American Heart Association
• Epic - Proficiency must be passed within 90 days of Start Date
• Clinical expertise in working directly with patients, providers and staff
• Outstanding motivational and communication skills, especially the ability to communicate instructions for treatments and symptom management to patients, giving them the desired level of comfort and confidence.
• Leadership skills to delegate and provide direction/guidance to staff
• Strong sensitivity to the needs and anxieties of patients and the ability to help them communicate, listen and learn.
• Excellent team player, including the ability to work cross functionally in a fast-paced environment.
• Ability to deal diplomatically with all types of individuals under stressful situations.
• Excellent written and verbal communication skills
• Excellent customer service, time management and organizational skills.

Nice To Haves

• Nursing - Specialty Care in Oncology, Cardiology, Gastroenterology, Endoscopy or OB GYN

Responsibilities

• Provides clinical support to providers in the Outpatient Specialty Clinic.
• Ensures an efficient and well-trained clinical team to support optimal patient care and satisfaction.
• Utilizes critical thinking to interpret complex information and guide patients with oncology or hematology symptoms/treatments.
• Supports and/or assists providers with in-office procedures.
• Provides patient education, including treatment counseling, injection instruction, and symptom management.
• Triage and manages patient phone calls (emergent and non-emergent), MyChart messages, and add-on clinic patients.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree