RN Manager Surgical Services

HCA Healthcare•Richmond, VA

About The Position

The RN Manager Surgical Services oversees the department’s daily operations and staffing to ensure high-quality, patient-centered care. The manager monitors nursing care and holds staff accountable for clinical quality and outcomes in support of facility objectives. The role promotes evidence-based practices, patient safety, regulatory compliance, efficient operations, and effective coordination of care. The manager supports a positive patient experience, develops and retains staff, addresses employee concerns, and represents the organization in the community. Financial responsibilities include staff scheduling, maintaining appropriate staffing levels, managing operating expenses, and identifying cost-reduction opportunities.

Requirements

Associate Degree in Nursing or RN Diploma.
At least 3 years of applicable operating room experience.
Current registered professional nurse license in the state(s) of practice or an active compact license, in accordance with law and regulation.

Nice To Haves

Bachelor’s Degree in Nursing.
At least 3 years of applicable leadership experience at Coordinator/Supervisor level or higher.

Responsibilities

Oversee the overall daily function and staffing of the unit or department.
Monitor and evaluate nursing care in accordance with established policies and procedures, ensuring patient and family needs are assessed and met.
Promote evidence-based practices, patient safety, quality outcomes, accountability, and compliance with regulatory and accreditation standards.
Support internal and external benchmarks, accreditations, and designations, and help reduce variation in clinical practice.
Ensure equipment maintenance is performed regularly and according to applicable standards.
Manage admissions and discharges to support efficient throughput and patient-centered care.
Facilitate interdisciplinary care coordination within and across departments.
Assign staff with appropriate clinical competencies to meet patient care needs.
Lead efforts to improve patient satisfaction and experience, including service recovery when necessary.
Collaborate with subject matter experts and other leaders to support teamwork and improved outcomes.
Identify employee development and training needs; provide coaching, feedback, and training.
Attract, develop, engage, and retain talent, and ensure employees are appropriately placed to meet business needs.
Resolve or channel employee grievances, disputes, and concerns through appropriate procedures.
Represent the organization positively in the community and participate in company-supported community or patient events and in-services.
Manage staff scheduling and maintain staffing in accordance with patient care needs and productivity guidelines.
Manage operating expenses and the use of supplies and equipment; identify and implement cost-reduction opportunities.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
Wellbeing support, including free counseling and referral services.
Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan and flexible spending accounts.
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
Fertility and family-building benefits and adoption assistance.
Life insurance and supplemental health protection plans.
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.