RN Manager of Behavioral Health

Community Health Systems Professional Services Corporation•Jackson, MS

About The Position

The RN Manager of Behavioral Health assists leadership in planning, coordinating, and evaluating safe, effective, and compassionate psychiatric and behavioral health services. The manager ensures regulatory compliance, supports quality improvement, and promotes a therapeutic environment that fosters patient recovery and staff engagement. The role supervises daily operations, mentors staff, and applies clinical and administrative expertise to support patient outcomes and departmental performance. The manager oversees clinical operations, staffing, and workflows; uses the nursing process to deliver age-appropriate, evidence-based psychiatric care; and collaborates with physicians, social services, and interdisciplinary teams on coordinated care and treatment planning. The role also provides staff education, supports accurate EMR documentation, manages departmental resources and budget, develops policies and procedures, and participates in quality, regulatory, audit, inspection, and accreditation activities. The manager may work in a staff role when required. This position is based at Merit Health Central and works day-shift hours. Applicants must be authorized to work in the U.S. for any employer; the position is not eligible for immigration sponsorship.

Requirements

Associate Degree in Nursing.
Two to four years of experience in a closely related field.
Registered Nurse (RN) state licensure and/or compact state licensure.
Basic Life Support (BLS) certification.
Strong leadership, organizational, and communication skills.
Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
Ability to foster teamwork, professionalism, and continuous improvement.
Ability to communicate effectively with leadership, team members, and stakeholders.
Ability to delegate, work effectively with others, independently manage tasks, and meet deadlines.
Problem-solving and critical-thinking skills.
In-depth knowledge of industry best practices and regulatory compliance, if applicable.
Strong organizational and time-management skills.
Proficiency with Google and Microsoft platforms, healthcare software systems, and data-analysis tools.

Nice To Haves

Bachelor's degree or higher.
Two to four years of previous leadership experience.

Responsibilities

Oversee day-to-day clinical operations within the Behavioral Health unit, including workflows, staffing, and compliance with hospital and regulatory standards.
Use the nursing process to assess, plan, implement, and evaluate age-appropriate, evidence-based psychiatric care.
Collaborate with physicians, social services, and interdisciplinary teams to coordinate care and treatment planning.
Provide ongoing education and competency development for behavioral health staff, including clinical procedures, de-escalation techniques, and mental health care best practices.
Ensure accurate and timely documentation of patient care and staff communications in the electronic medical record.
Maintain regular and reliable attendance and comply with policies and standards.
Provide leadership, mentorship, and professional development opportunities for departmental staff.
Schedule employees to use resources effectively and consult with the Director on staffing issues.
Conduct performance evaluations, set goals, and provide performance and development feedback.
Develop and manage the departmental budget and monitor expenditures for cost-effective operations while maintaining service quality.
Evaluate and implement technologies to enhance operational efficiency.
Develop and implement departmental policies, procedures, and protocols to improve quality and efficiency.
Ensure compliance with relevant regulatory bodies and participate in or oversee audits, inspections, and accreditation processes as applicable.
Follow quality-control practices to support accuracy, consistency, and safety.
Work with leadership teams to coordinate and improve service delivery, and stay current with industry advancements, technologies, and regulatory changes.
Work in a staff role when required and fulfill the duties and competencies established for that job.
Perform other duties as assigned.