RN Manager, Hospice House

Chapters Health System•Lakeland, FL

1d•$85,270 - $133,234•Onsite

About The Position

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! The Hospice House Manager is responsible for direct oversight of all aspects of patient care provided by hospice house staff members twenty-four hours a day, seven days per week, including case management, fiscal accountability, risk, compliance, and personnel management.

Requirements

Bachelor’s degree or higher in health related field or an equivalent combination of education and experience
Current license as RN in the state where the employee will be working or multi-state/compact nurse license
Minimum of three (3) years of nursing experience
Minimum of one (1) year of supervisory and/or management experience
Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 3/31/2023
Intermittent Driver - Valid driver’s license and automobile insurance per Company policy
Demonstrated skills and ability in: fiscal accountability, communication (written and verbal), interpersonal relations, problem solving, individual team motivation, planning and organizing, conflict resolution and other leadership qualities
Ability to use equipment with visual and auditory mechanisms
Ability to physically access patient rooms and other areas of the Hospice House
Ability to manage the emotional stress of working with and caring for terminally ill patients and their families
Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation
Satisfactorily complete competency requirements for this position.

Nice To Haves

Previous oncology, hospice or home health experience preferred

Responsibilities

Provides oversight to Hospice House operations 24/7.
Monitors Pyxis OverRide Reports and medication inventories to determine drug diversion.
Implements systems and processes to evaluate actual care delivered to patients compared to needs documented on the Plan of Care.
Schedules staff/provides coverage/assistance to department, as needed, and as acuity dictates to ensure continuity of care to all patients.
Facilitates seamless coordination of patients’ care between all parties, internal and external.
Monitors and provides feedback and direction on care plan documentation to staff members.
Administers direct nursing care to select patients, as deemed appropriate, to maintain own clinical competence and/or to assess particular patient requirement and to provide modeling to staff.
Ensures timely documentation is present to support appropriate level of care for all patients.
Collaborates with other departments, i.e., teams, Pharmacy, Infusion Program, DME, HospiceHelp24, Continuous Care Program, other Hospice Houses and Patient Access/Admissions, to ensure all patient care needs are met.
Ensure timely attention to and effective solutions for customer concerns and complaints.
Performs other duties as assigned.
Represent the Company professionally at all times through care delivered and/or services provided to all clients.
Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
Comply with Company policies, procedures and standard practices.
Observe the Company's health, safety and security practices.
Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
Use resources in a fiscally responsible manner.
Promote the Company through participation in community and professional organizations.
Participate proactively in improving performance at the organizational, departmental and individual levels.
Improve own professional knowledge and skill level.
Advance electronic media skills.
Support Company research and educational activities.
Share expertise with co-workers both formally and informally.
Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.
Express thoughts and ideas clearly. Adapt communication style to fit audience.
Originate action to achieve goals.
Identify with and accept the problems and responsibilities of management.
Make realistic decisions based on logical assumptions, factual information and in consideration of organizational resources.
Establish course of action for self and/or others to accomplish a specific goal; plan proper assignments of personnel and appropriate allocation of resources. Monitor results.
Use appropriate interpersonal styles and methods in guiding others.
Model highest standards of conduct and ethical behavior, adopting a strong position against fraud and abuse.
Educate and monitor staff regarding their own and the organization's responsibilities for regulatory compliance.