RN/LPN Triage - Primary Care

DMC Primary Care•Bedford, NH

6d•Onsite

About The Position

DMC Primary Care, a physician-owned, independent practice, with offices throughout New Hampshire, has been providing comprehensive care for entire families since 1964. We help each patient achieve the best possible health through every stage of life. We do this by providing an accessible, innovative healthcare experience that is built around our patient’s needs. We are seeking a full-time experienced RN or LPN to join our nursing team. This is an in-person triage position in Bedford, NH. You will be part of a collaborative work environment that includes social workers, care managers, and another triage nurse in the same location. Hours are Monday – Friday plus rotating Saturday hours.

Requirements

Completion of an accredited RN or LPN program (required).
NH State licensure as a Registered Nurse or Licensed Practical Nurse (required).
BLS Certification (required).

Nice To Haves

1-3 years of outpatient primary care, or triage nursing experience (preferred)

Responsibilities

Ensure that communication with each patient caller is handled professionally, compassionately, and accurately.
Assess and triage caller's symptoms according to established DMC nursing processes and approved guidelines to determine the appropriate level of care and/or self-care advice.
Support the nursing team by assisting in management of patient messages and communicating necessary information to both patients and providers.
Assist with transitions of care activities, including contacting patients after hospital discharge, reviewing discharge instructions, performing medication reconciliation, and updating electronic medical records.