RN II - Primary Nurse Care

Horizon Blue Cross Blue Shield of New Jersey•Hopewell, NJ

17h•Onsite

About The Position

Horizon Blue Cross Blue Shield of New Jersey empowers its members to achieve their best health, serving as New Jersey’s health solutions leader for over 90 years. The company focuses on improving health care quality, affordability, and member experience for its 3.5 million members. Horizon prides itself on its best-in-class employees and strives to maintain an innovative and inclusive environment. This position is responsible for performing Registered Nurse (RN) duties for the Primary Nurse population, utilizing established guidelines to ensure appropriate levels of care. Key aspects include planning for the transition to the continuum of care and developing member-centric plans of care. Primary Nurses will proactively reach out to high-risk members to engage them in preventative care opportunities and screenings. The role involves performing various types of care management as assigned by management and serving as a mentor/trainer to new RNs and other staff. For positions involving ASO accounts, some travel for on-site availability may be required.

Requirements

High School Diploma/GED required.
Requires a minimum of two (2) years clinical experience.
Requires a minimum of three (3) years' experience in the health care delivery system/industry.
Active Unrestricted RN License Required; NJ License required and/or Compact License.
Requires a valid Driver's License and Insurance.
Requires proficiency in the use of personal computers and supporting software in a Windows based environment, including MS Office products (Word, Excel, and PowerPoint) and Microsoft Outlook.
Requires working knowledge of case/care/disease management principles.
Requires working knowledge of operations of utilization, case and/or disease management processes.
Requires working knowledge of principles of utilization management.
Requires basic knowledge of health care contracts and benefit eligibility requirements.
Requires knowledge of hospital structures and payment systems.

Nice To Haves

Bachelor degree preferred or relevant experience in lieu of degree.
Experience with both acute and chronic conditions preferred.
Experience with health care payer experience strongly preferred.
Prefers knowledge in the use of intranet and internet applications.
Prefers understanding of fiscal accountability and its impact on the utilization of resources, proceeding to self-care outcomes.
Bi-lingual proficiency preferred.

Responsibilities

Assesses member's clinical need against established guidelines and/or standards to ensure that the services provided are medically appropriate to member's needs and aligned with the benefit structure.
Facilitates response to gaps in care and identified high risk members to appropriate settings of care for annual wellness visits including collaboration with treating provider.
Evaluates the necessity, appropriateness and efficiency of medical services and procedures provided for both acute and chronic health care needs.
Develops, coordinates and assists in implementation of individualized plan of care for members and identification of barriers towards Self-Management and optimal wellness.
Coordinates with members, family, physician, hospital and other external customers with respect to the appropriateness of care from diagnosis to outcome.
Coordinates the delivery of high quality, cost-effective care supported by clinical practice guidelines established by the plan addressing the entire continuum of care including transitional care.
Monitors member's medical care activities, regardless of the site of service, and outcomes for appropriateness and effectiveness.
Advocates for the member/family among various sites to coordinate resource utilization and evaluation of services provided.
Encourages member participation and compliance in the case/disease management program efforts.
Documents accurately and comprehensively based on the standards of practice and current organization policies.
Interacts and communicates with multidisciplinary teams either telephonically and/or in person striving for continuity and efficiency as the member is managed along the continuum of care.
Evaluates care by problem solving, analyzing variances and participating in the quality improvement program to enhance member outcomes.
Serves as mentor/trainer to new RN's and other staff as needed
Presents clinical cases during audits conducted by external review organizations.
Performs other duties as assigned by management.