RN Director of Labor & Delivery

Community Health Systems•Jackson, MS

28d

About The Position

The Director of Women's Services provides leadership, strategic planning, and operational oversight for the labor and delivery, postpartum, nurseries, and other women's health services departments at Merit Health Central in Jackson, Mississippi. The role is responsible for ensuring high-quality patient care through quality improvement initiatives, regulatory compliance, and interdisciplinary collaboration. The Director focuses on patient safety, effective resource use, staff development, and aligning departmental goals with the organization's mission and vision. The position oversees department operations, staffing, resource allocation, safety, and quality; develops departmental goals, policies, procedures, and protocols; and works with hospital leadership on strategic direction, budgeting, and long-term planning. The Director recruits, trains, mentors, schedules, and evaluates staff, monitors expenditures, and may work in a staff role when required. This role also responds to patient care issues and complaints and participates in audits, inspections, and accreditation activities. This is a full-time position. Applicants must be authorized to work in the United States for any employer; the position is not eligible for immigration sponsorship now or in the future.

Requirements

Bachelor's degree in a relevant field, or seven or more years of direct experience in lieu of a bachelor's degree.
Three to five years of experience in a closely related field with a bachelor's degree.
Registered Nurse (RN) state licensure and/or compact state licensure.
Basic Life Support (BCLS) certification from the American Heart Association, American Red Cross, or American Safety and Health Institute.
Advanced Cardiac Life Support (ACLS) certification from the American Heart Association, American Red Cross, or American Safety and Health Institute.
Neonatal Resuscitation Program (NRP) certification or Neonatal Advanced Life Support (NALS) certification from the American Heart Association, American Red Cross, or American Safety and Health Institute.
Strong leadership, organizational, and communication skills.
Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
Ability to foster teamwork, professionalism, and continuous improvement.
Ability to communicate effectively with leadership, team members, and stakeholders; delegate responsibilities; manage tasks independently; and meet deadlines.
Problem-solving and critical-thinking skills.
In-depth knowledge of industry best practices and regulatory compliance, if applicable.
Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Nice To Haves

Master's degree preferred.
Three to five years of previous leadership experience preferred.

Responsibilities

Oversee daily operations of women's services departments, including staffing, resource allocation, safety, and quality.
Develop and implement departmental goals and objectives aligned with the organization's strategic vision.
Ensure compliance with applicable regulatory standards, accreditation requirements, and best practices in women's health care.
Recruit, train, and mentor staff, and support continuing education and professional development.
Collaborate with providers, surgeons, anesthesiologists, stakeholders, and leadership teams to improve communication and service delivery.
Develop and enforce departmental policies, procedures, and protocols in alignment with organizational standards.
Respond to and resolve patient care issues, complaints, and incidents, implementing corrective actions when needed.
Schedule employees to ensure effective use of resources and consult leadership about potential staffing issues.
Conduct performance evaluations, set goals, and provide feedback to staff on performance and development.
Collaborate with hospital leadership on departmental strategic direction, budgeting, resource allocation, and long-term planning.
Monitor expenditures and support cost-effective delivery of services.
Evaluate and implement new technologies to enhance operational efficiency.
Participate in audits, inspections, and accreditation processes as applicable, and follow established quality control practices.
Stay current with industry advancements, technologies, and regulatory changes.
May work in a staff role when required and fulfill the duties and competencies established for that job.
Maintain regular and reliable attendance and comply with policies and standards.
Perform other duties as assigned.