RN Director Case Management

Healthcare Recruitment PartnersLake Nona Area, FL
Onsite

About The Position

The RN Director of Case Management serves as a subject matter expert in Case Management, demonstrating solid leadership, trust-building, team building, and Change Management abilities to drive departmental success and initiatives. The RN Director of Case Management has an executive presence, excellent communication and presentation skills, proven motivational leadership, and a strong record of delivering results and meeting goals. The RN Director manages daily operations, engages interdisciplinary teams and stakeholders, and is accountable for achieving clinical, service, and financial outcomes.

Requirements

  • Registered Nurse (RN) with acute hospital nursing experience required
  • Bachelor Degree in Nursing required
  • Director of Case Management in an Acute Hospital Setting required

Nice To Haves

  • Master’s Degree preferred
  • Certification in Case Management (CCM/ACM) preferred

Responsibilities

  • Manages multiple priorities, works independently on projects, and adapts quickly to change.
  • Oversees departmental recruitment and retention activities to ensure adequate staffing and strong leadership in Care Management.
  • Actively engages with post-acute care providers to improve patient Care Transitions and reduce readmissions.
  • Leads Technology Change Management initiatives to enhance staff efficiency, drive positive patient outcomes, and optimize tools used by Care Managers.
  • Directs daily operations of the Care Management department, including Discharge Planning, Care Coordination, Progression of Care, and Social Work services.
  • Ensures compliance with CMS Conditions of Participation for Discharge Planning and all related federal and state regulations.
  • Participates in Corporate Care Management meetings, cascades key information, and implements strategies using standard work and processes.
  • Develops, implements, and maintains Care Management policies and standard operating procedures.
  • Collaborates with interdisciplinary leaders and hospital executives to achieve organizational goals.
  • Develops and manages the operational budget to ensure capital and fiscal accountability.
  • Partners with Utilization Management on the Utilization Review Committee and day-to-day operations.
  • Identifies opportunities for improvement and develops, implements, and monitors action plans.
  • Educates and mentors Care Management staff and interdisciplinary teams on performance data, outcomes, and best practices.
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