RN Data Specialist I

Munson Healthcare•Traverse City, MI

About The Position

The RN Data Specialist I supports clinical quality, patient safety, performance improvement, and medical staff peer review activities. The role works with physicians, multidisciplinary teams, and other healthcare professionals to investigate quality and safety concerns, identify trends, recommend prevention strategies, and support improvement initiatives. It also conducts physician-specific reviews and provides patient outcomes and physician performance data for quality improvement, credentialing, and reappointment processes. The position requires confidentiality and compliance with medical staff bylaws and established procedures. The specialist may support administrative and departmental requests in the absence of the Manager of Clinical Quality and performs other duties as assigned.

Requirements

Graduate of an accredited School of Registered Nursing and currently registered in good standing with the State of Michigan.
A BA or BS degree in a healthcare- or business-related field is required. For those hired into an RN position after January 1, 2015, a BSN must be obtained within five years of the start date.
At least five years of experience, including clinical nursing experience in an acute care setting.
Knowledge of the clinical capabilities of Munson Medical Center, hospital organization, and department functions.
Highly developed written, oral, and presentation communication skills; ability to communicate with internal and external customers tactfully and diplomatically; and strong consensus-building skills.
Attention to detail and data accuracy.
Ability to create and use databases, word-processing programs, spreadsheets, presentation programs, and other relevant software proficiently.
Knowledge of hospital applications, data-query software, spreadsheets, and report-generating software.
Internet skills and literature-search capabilities.
Knowledge of confidentiality as it pertains to HIPAA and handling information sensitive to Munson Healthcare.

Nice To Haves

BSN preferred.
Experience in more than one clinical setting is helpful; Medical-Surgical experience desired.
Critical thinking and leadership in process improvement and project management preferred; Lean experience desired.
Previous clinical chart review and abstraction experience and/or experience analyzing and interpreting processes of care and clinical outcomes preferred.

Responsibilities

Use customer service, interpersonal, problem-solving, active listening, negotiation, and consensus-building skills when addressing sensitive quality-related issues.
Collaborate and communicate with physicians, multidisciplinary teams, and other healthcare professionals.
Participate in required quality collaborative meetings, Clinical Quality department meetings, and Quality and Patient Safety planning meetings.
Manage multiple priorities and interruptions while working independently and efficiently.
Promote risk reduction strategies and serve as a role model for quality and patient safety.
Work with multidisciplinary teams to identify, investigate, and address patient care quality and safety concerns, events, and trends.
Recommend prevention strategies and process improvements using methods such as root cause analysis, control and run charts, and value stream mapping.
Maintain knowledge of performance improvement methodologies and clinical informatics through continuing education, literature review, conference attendance, and participation in professional organizations.
Serve as a resource to colleagues throughout the medical center and support administrative and departmental requests when the Manager of Clinical Quality is absent.
Support physician departments and medical staff peer review activities, including OPPE and FPPE.
Review medical records and event reporting systems; identify and submit cases for peer review; coordinate multidisciplinary peer review meetings; track attendance; document minutes; prepare annual reports; and organize external peer review activities.
Conduct physician-specific focused reviews and provide patient outcomes and physician performance data for quality improvement, credentialing, and reappointment processes.
Protect the confidentiality and integrity of performance improvement and peer review activities in accordance with medical staff bylaws and established procedures.
Perform other duties and responsibilities as assigned.