RN Coordinator

Yale New Haven Health • New Haven, CT

2d • Onsite

About The Position

The Nurse Coordinator is a Registered Nurse who works under the direction and supervision of the Attending Cardiac Surgeon. The Nurse Coordinator monitors patient care pre- and post-operatively, and coordinates communication with the entire healthcare team. Additional responsibilities include, but are not limited to, coordinating the surgical schedule, providing patient education, communicating with families, and ensuring appropriate patient follow-up after discharge. The Nurse Coordinator will ensure superior outcomes and provide seamless delivery of care. The Nurse Coordinator serves as the direct link between the Attending Surgeon and Referring Physicians.

Requirements

• Associates or Bachelor's Degree in Nursing required.
• Licensed as a Registered Nurse from the State of Connecticut.
• Excellent interpersonal and organizational skills.
• Ability to work independently with minimal supervision.
• Ability to manage multiple priorities.
• Computer experience and knowledge of word processing and data entry systems.

Nice To Haves

• One (1) or two (2) years caring for cardiac surgery patients is preferred.

Responsibilities

• Maintain and enhance knowledge of the cardiac surgery patient through educational opportunities and meet expectations set forth by Hospital and departmental standards. Meet departmental/hospital expectations of growth goals set forth by the performance appraisal document. Involved in strengthening the cardiac surgery service through participation in departmental and hospital activities.
• Models and upholds a customer service focus to all cardiac surgery patients and families. Ensures that confidentiality of patient information is appropriately maintained. Collaborates with healthcare team to ensure that customer service reflects excellence consistent with Hospital policy. Provides thorough discharge instructions and ensures medication reconciliation. Ensures that discharge summary is done at the time of discharge, and that the information in the summary is accurate and complete.
• Establishes interventions to decrease the need for emergency services or re-hospitalization. Identifies and analyzes trends in customer service/ satisfaction and provides leadership in resolving any negative trends. Identifies and analyzes trends in satisfaction, quality outcomes, and practice excellence to help change in departmental practices. Collects clinical data for Surgeon and practice results that includes volume, risk factor assessment, morbidity, and mortality.
• The Nurse Coordinator interacts with the entire health care team to ensure seamless delivery of patient care. The Nurse Coordinator will be the direct link between the Attending Cardiac Surgeon and the Referring Physician to ensure optimal communication of relevant patient information and access for hospital admissions. Provide information and support to the interdisciplinary team members within the hospital.
• Participates in daily rounds. Report any concerns regarding patient care to the Attending Surgeon. Communicates effectively complex medical conditions with healthcare providers, as well as, insurance companies for procedure precertification and to provide clinical information in order to obtain approval for services. Orchestrates the Attending Surgeon schedule both in the operating room and the office, as well as, the coordination of concomitant procedures with other physicians.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree