About The Position

The Complex Discharge Planner plays a vital role in managing patient flow from Concord Medical Center (CMC) and Walnut Creek Medical Center (WCMC) to post-acute care settings, including Skilled Nursing Facilities (SNFs), Residential Care Facilities for the Elderly (RCFEs), board-and-care homes, and other lower levels of care. This position supports system-wide efforts to reduce hospital length of stay by ensuring timely transitions, leasing post-acute beds when needed, and helping patients access benefits and resources that support safe discharge and long-term success. The RN also plays a key role in ensuring that patients receive the right care, at the right time and place. The Complex Discharge Planner has a relentless focus on excess day reduction and care transitions when patients do not require general acute care. This role is utilized for community members who require a higher level of case management than typical post-acute services, helping to manage demand across the care continuum.

Requirements

  • Bachelor of Science in Nursing (BSN)
  • At least 3 years of clinical experience in acute care
  • 1 or more years in case management, discharge planning, or post-acute care coordination (Skilled nursing, Residential Care or Payor, etc.)
  • RN Registered Nursing - California Board of Nursing
  • BLS Basic Life Support - American Heart Association
  • Proficiency in Epic Electronic Health Record

Nice To Haves

  • Prior experience with leased bed programs, patient throughput management, letters of agreement, or transitional care coordination
  • Experience working with diverse and underserved patient populations
  • Case Management Certification (CCM, ACM, or similar)

Responsibilities

  • Managing patient flow from Concord Medical Center (CMC) and Walnut Creek Medical Center (WCMC) to post-acute care settings.
  • Ensuring timely transitions to reduce hospital length of stay.
  • Leasing post-acute beds when needed.
  • Helping patients access benefits and resources that support safe discharge and long-term success.
  • Ensuring patients receive the right care, at the right time and place.
  • Focusing on excess day reduction and care transitions when patients do not require general acute care.
  • Managing demand across the care continuum for community members requiring a higher level of case management.

Benefits

  • Competitive salary and benefit package available.
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