RN Clinical Service Supervisor for Hospice Services

CHSGa • Albany, GA

6d • Hybrid

About The Position

Responsible for managing the clinical operations of Hospice Services to include general supervision and responsibility for the planning, organizing, coordination and evaluation of all day-to-day aspects of Hospice patient care. This includes coordination of referrals and patient care related supervisory functions.

Requirements

• Must be a registered nurse, currently licensed in the State of Georgia
• At least two years of nursing experience
• One year in supervision, education or nursing service administration
• Requires strong skills in the area of hospice operations, terminal care, knowledge of state and federal hospice care rules and regulations, and management team development.
• Effective communication and delegation skills are required.
• Must accept responsibility for maintaining clinical practice skills appropriate for the direction and supervision of Hospice's services, learning and implementing the policies and procedures of the Hospice on an on-going basis.
• Ability to meet Hospice's conditions of employment regarding health clearance, and provisions of professional references.
• Transports self to patient's home/facility; may be multiple locations in a workday.
• Thorough knowledge of management and organizational concepts.
• Extensive knowledge of healthcare and long-term care organizations and their structure.
• Considerable knowledge of laws, rules, and regulations governing human resources management and long-term care related services and activities.
• Considerable ability to plan and direct subordinate staff in the execution of their activities and prioritize workload.
• Ability to effectively communicate and present information in a clear and concise manner, both orally and in writing.
• Ability to establish and maintain effective working relationships with associates, department heads, administrators, member organization presidents and their leadership teams, and the general public.

Responsibilities

• Plans, develops, directs, organizes, implements, and evaluates clinical services and activities for Hospice Services.
• Leads and participates as an active member in the Hospice Services IDG meetings.
• Ensures that efficient systems, procedures, and controls are established for all Hospice Services clinical operations.
• Works closely with the Administrator for Hospice Services and Medical Director to plan and implement policies and procedures relative to clinical operations and sets standards for all performance objectives.
• Assures that adequate staffing levels are anticipated and maintained.
• Participates in the identification of the need for, and assists in the coordination of, the development of new hospice programs and services.
• Assures effective coordination between Hospice clinical staff and clerical staff so that paperwork necessary for payroll and billing is submitted accurately and according to established time frames.
• Responds to all inquiries and referrals to Hospice Services.
• Determines staff assignments and assigns Hospice patients to the appropriate staff.
• Coordinates Hospice patient care by all service disciplines providing care.
• Functions as a liaison between all disciplines providing care.
• Provides direct supervision of the staff nurse providing the hospice care and assists the staff nurse in carrying out the role of the case manager.
• Collaborates with inpatient staff to assure the implementation of the Hospice Services Interdisciplinary Plan of Care during inpatient stays.
• Assures the timely completion of appropriate Hospice Services patient/family information in the on-call communication log.
• May convene Hospice patient care conferences to assure effective provision and coordination of care.
• Makes supervisory visits with Hospice patient caregivers as appropriate.
• Promotes the utilization of all available resources for the benefit of Hospice patients, families, and Team members.
• Educates clinical personnel regarding Hospice admission criteria, policies and procedures, patient care and Hospice philosophy.
• Ensures that all individuals with direct patient contact are educated in the Hospice philosophy.
• Promotes public awareness of the services provided by the Hospice and the means to access these services through community education and/or marketing activities.
• Responsible for Hospice Services creation, maintenance and protection of accurate and compliant clinical records.
• Responsible for the implementation of Hospice Services professional and clinical services Quality Assessment Performance Improvement program.
• Participates in service related activities within Hospice Services and the community.
• Identifies need for Hospice staff and inpatient staff education and assists in the development of in-service programs for the Interdisciplinary Group.
• Assumes responsibility for the Administrator for Hospice Services during any absence.
• Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication.
• Contributes to the work of committees, workgroups, project management, and other collaborative efforts of the System.
• Performs other duties as necessary to ensure the success of the System.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level