RN Clinical Hospice Liaison

Care Hospice • Mesa, AZ

11d • Hybrid

About The Position

Hospice of the West is seeking a self-motivated and passionate Hospice RN Clinical Liaison to join their team. This role offers the opportunity to take on new challenges within a culture of teamwork. The primary responsibility of the RN Clinical Liaison is to conduct outreach to hospitals and medical facilities to identify new referral sources and maintain ongoing relationships, thereby increasing census and preference for hospice services. Utilizing clinical knowledge, empathetic communication, and marketing abilities, the liaison will engage in one-on-one discussions with referral sources, families, and prospective patients to educate them on hospice services. As hospice experts, RN Clinical Liaisons serve as a resource to referral sources, ensuring extraordinary patient and customer service. The schedule is Monday - Friday, 8 am - 4:30 pm, and the territory is Mesa. Hospice of the West is a mission-driven, patient-centered leader in end-of-life care, committed to providing unwavering support, comfort, and compassion. They seek dedicated professionals who believe that true hospice care extends beyond medical needs, focusing on bringing dignity, peace, and human connection to every life touched.

Requirements

• Holds current unencumbered license as a registered nurse.
• Minimum one (1) years of sales/marketing experience in healthcare.
• Must be willing to drive with reliable transportation, valid driver’s license, and auto insurance.

Nice To Haves

• Bachelor's degree in nursing or health care preferred.
• One (1) to two (2) years’ experience in hospice/palliative marketing strongly preferred.
• Skilled at establishing/maintaining working relationships with key staff, marketing contracts, and clinical staff to ensure thorough understanding of Hospice services.
• Proven ability to generate and maintain relationships with new and existing accounts including physicians, healthcare professionals, and community agencies.

Responsibilities

• Determines primary decision makers and pro-actively builds positive, solid working relationships with members of the medical community and partners.
• Promotes and positions Hospice's patients care service through regular visits in a manner that illustrates and reflects the Hospice's quality of care and unique capabilities.
• Works to build the brand of the hospice as the preferred hospice provider in our service area to achieve and exceed agency goals for growth and census management.
• Makes regular, planned calls to secure new referrals, build census, and meet established goals on new and existing, referring physicians; facilities; case managers discharge planners and social workers in hospitals and skilled nursing facilities; and other health care providers.
• May help Hospice in determining patient eligibility, based on their hospice knowledge and training.
• Conducts initial meeting with the patient and family giving an overview of hospice service and philosophy and obtains consents for care.

Benefits

• Comprehensive Health, Dental, & Vision Insurance
• Career Path Program that supports internal growth, advancement, and increased pay
• A generous time-off package with 15 days of PTO & 10 Holidays to rest and recharge
• Tuition Reimbursement & Certification Assistance to support your professional growth
• Wellness & Discount Programs to help you lead a healthy and balanced life
• Cell Phone, Mileage, & Gym Membership Reimbursement for your convenience
• Company matching 401(k) to secure your future

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level