RN Clinical Director

Karen Ann Quinlan Memorial Foundation•Newton, NJ

7d•$120,000

About The Position

The RN Clinical Director provides overall planning, direction, supervision, and oversight of the Hospice Program. This role ensures all Nursing staff and management maintain an adequate level of competency regarding Nursing skills, Hospice and Palliative care programs and services. The Clinical Director assures quality care by reviewing and assessing each service and is responsible for the clinical performance of nursing in all areas to facilitate effective, efficient patient care. This position oversees the required committees of the organization and ensures compliance with all licensure requirements. The Clinical Director is responsible to the Chief Operating Officer for day-to-day management of the Karen Ann Quinlan Hospice and for the effective and efficient use of all resources in carrying out the organization's purposes. This role involves studying, planning, revising, directing, and/or evaluating processes and systems to achieve long- and short-term goals in Hospice, including recommendations for technological processes and upgrades/improvements. The position ensures the maintenance of medical records, assuring accuracy, completeness, and compliance with licensing regulations, certification standards, legal and ethical standards in a timely manner per written Policy & Procedures Manual. It also ensures appeals correspondence and documentation is completed and submitted within required time frames. The role involves setting and monitoring benchmarks with Agency and departmental teams, including productivity, quality of care, improvements, and documentation. The Clinical Director actively participates in developing a departmental budget, as requested, and within the approved timeline, routinely monitors line items, maintaining expenses at or below budget and/or maintaining a relationship between costs and service volume. Recommendations and/or adjustments impacting operating performance are made, and clinical costs are evaluated in conjunction with managers to promote cost containment while providing the highest standard of service and comfort to patients. The role requires meeting deadlines and responding to requests in a timely and professional manner, meeting agency regulatory/licensure requirements that affect job responsibilities, implementing decisions, and following through on commitments. Initiative is demonstrated in resolving problems and working collaboratively with others to achieve department and agency goals. The position oversees Hospice policy and procedure development in conjunction with department managers/supervisors regarding standardizing staff performance and defining competencies for orientation and annual performance. Collaboration with the Administrative Assistant ensures personnel records for all Hospice staff are compliant with all applicable regulations. The role ensures that criteria-based performance evaluations are completed within three weeks of the due date and conducts progressive discipline in a timely and appropriate manner according to policy. Coordination of all patient services is achieved by reviewing plans of care, ensuring IDT meetings are compliant, reviewing clinical notes, periodic patient evaluations, and determining frequency and/or staffing patterns. The Clinical Director is responsible for compliance with recertification and Face to Face requirements. Active participation and coordination of Hospice Professional Advisory Committee meetings and subcommittee meetings are required. The role involves participating in outreach activities with physician offices, referral sources, and facilities to secure consistent referral streams. Engagement in studies and investigations related to improving the delivery of services is expected. Direct or conduct recruitment, hiring, and training of clinical personnel; direct, supervise, and evaluate work activities of clinical personnel. Serves as the Compliance Officer for the Organization. Provides administrative back-up for on-call services.

Requirements

Graduate of an NLN accredited school of nursing
Current licensure in New Jersey and Pennsylvania
MSN or BSN with equivalent experience
Minimum of 5 years progressive experience in Medicare-certified Hospice and/or Home Care
Minimum of 5 years Supervisory experience
Managerial, analytical decision-making and problem-solving skills
Working knowledge of regulatory process (HCFA, NJDHSS, CHAP)
Demonstrates strong leadership qualities as evidenced by work history and performance
Ability to perform in a high-stress position with full responsibility for hospice and Palliative care operation.
Ability to handle detailed, complex concepts and problems and to make rapid decisions regarding administrative issues.
Ability to effectively lead others and to establish strong and appropriate supervisor relationships.
Ability to develop constructive relationships with colleagues, and outside agencies, organizations, and individuals.
Ability to communicate effectively to internal and external stakeholders.
Must be able to actively listen, speak and write clearly and concisely, ability to engage and present information publicly.
Ability to maintain a flexible work schedule to meet various demands of executive management in hospice.
Consistently model respect for, and accountability to, the public, patients/families, and co-workers.
Communication and actions reflect care, courtesy, honesty, empathy and professionalism.
Demonstrates strong leadership qualities.
Convey a professional and positive image and attitude regarding the hospice organization

Nice To Haves

Direct Hospice experience
HCHB experience that exceeds the qualifications listed
MSN
Minimum of 5 years progressive experience in Medicare-certified Hospice and or Home Care.

Responsibilities

Provides overall planning, direction, supervision, and oversight of the Hospice Program.
Ensures all Nursing staff and management maintain an adequate level of competency regarding Nursing skills, Hospice and Palliative care programs and services.
Assures quality care by reviewing and assessing each service and responsible for the clinical performance of nursing in all areas to facilitate effective, efficient patient care.
Oversees the required committees of the organization and ensures the organization remains in compliance with all licensure requirements.
Responsible to the Chief Operating Officer for day-to-day management of the Karen Ann Quinlan Hospice and for the effective and efficient use of all resources in carrying out the organization's purposes.
Studies, plans, revises, directs, and/or evaluates processes and systems to achieve long- and short-term goals in Hospice to include recommendations for technological processes and upgrades/improvements.
Ensures the maintenance of medical records, assuring accuracy, completeness and compliance with licensing regulations, certification standards, legal and ethical standards in a timely manner per written Policy & Procedures Manual.
Ensures appeals correspondence and documentation is completed and submitted within required time frames.
Sets and monitors benchmarks with Agency and departmental teams, including productivity, quality of care, improvements and documentation.
Actively participates in developing a departmental budget, as requested, and within the approved timeline.
Routinely monitors line items, maintaining expenses at or below budget and/or maintaining a relationship between costs and service volume.
Makes recommendations and/or adjustments which impact operating performance.
Evaluates clinical costs in conjunction with managers to promote cost containment while providing the highest standard of service and comfort to patients.
Meet deadlines and respond to requests in a timely and professional manner.
Meet agency regulatory/licensure requirements that affect job responsibilities.
Implement decisions and follow through on commitments.
Demonstrate initiative in resolving problems and working collaboratively with others to achieve department and agency goals.
Oversees Hospice policy and procedure development in conjunction with department managers/supervisors with regard to standardizing staff performance, defining competencies for orientation and annual performance.
Works collaboratively with Administrative Asst. to ensure personnel records for all Hospice staff are compliant with all applicable regulations.
Ensures that criteria-based performance evaluations are completed within three weeks of due date; conducts progressive discipline in a timely and appropriate manner according to policy.
Coordinates all patient services by reviewing plans of care, ensuring IDT meetings are compliant, reviewing clinical notes, periodic patient evaluations and determining frequency and/or staffing patterns.
Responsible for compliance with recertification and Face to Face requirements.
Actively participates in and coordinates Hospice Professional Advisory Committee meetings and subcommittee meeting.
Participates in outreach activities with physician offices, referral sources and facilities to secure consistent referral streams.
Engages in studies and investigation related to improving delivery of services.
Direct or conduct recruitment, hiring and training of clinical personnel; direct, supervise and evaluation work activities of clinical personnel.
Serves as the Compliance officer for the Organization.
Provides administrative back-up for on-call services.