RN Certified Clinical Program Coordinator, Nursing Services - Days

Mercyhealth•Janesville, WI

3d•Onsite

About The Position

Responsible for developing, implementing, and evaluating programs and systems that support quality services and ongoing program accreditation. Collaborates with interdisciplinary partners to achieve program goals. This role involves serving as an expert practitioner, role model, and clinical resource in providing quality nursing care to program-specific patients and their families. The coordinator supports the care team in clinical management, follows patients from admission through discharge and transitions of care, and assists in ensuring coordinated, cost-efficient care with optimal outcomes. They also monitor compliance with program-specific standards of care and coordinate multidisciplinary team services. In administration, the role involves representing programs on hospital and community committees, managing operational, personnel, and financial aspects of the program, supervising adherence to hospital policies, and managing the program's database. The coordinator promotes customer service, facilitates resolution of patient concerns, and ensures the program meets evidence-based guidelines and accreditation standards. Educational responsibilities include developing and implementing orientation, nursing education, and in-service programs, directing community education and prevention programs, and reviewing/standardizing patient education materials.

Requirements

Three to five years’ experience in clinical nursing with required program specific patient population.
Graduate of an accredited school of nursing.
BSN required; will consider candidates currently in an accredited BSN Completion Program.
Proficient in Microsoft Office and EMR.
Licensed as a Registered Nurse in state(s) of practice.
Approved CPR or BLS certification required.
Certification in a related specialty within 3 years per program guidelines (example: stroke, chest pain, heart failure).

Nice To Haves

Master’s degree preferred.
Dual licensure preferred.
Membership in a professional nursing organization.

Responsibilities

Serves as an expert practitioner, role model and clinical resource in providing quality nursing care to program specific patients and their families.
Support the care team in clinical management of the program specific patients.
Follows program specific patients from admission through discharge and transitions of care as specified by program requirements.
Assist in ensuring all care throughout continuum is coordinated, cost -efficient, and results in optimal outcomes.
Assist in monitoring compliance with program specific standards of care.
Coordinate multidisciplinary team services for patient and family needs.
Provide and document program specific care in accordance with standards relating to the care of these patients.
Identify the need for and coordinate the development and implementation of care paths for program- specific patients incorporating members from the multidisciplinary team.
Represent the Programs on various hospital and community committees to enhance and foster optimal patient care management.
Manages, coordinates and leads Program Steering and/or Operational meetings.
Manage, as appropriate, the operational, personnel and financial aspects of the Program.
Supervise adherence to hospital policies, procedures and standards through observation, medical record review, staff feedback and other appropriate sources.
Supervision of Program database.
Promote customer service.
Facilitates resolution of patient concerns and implements processes to prevent future incidents.
Ensures the Program meets all current evidence based guidelines and program specific standards as outlined by accrediting agency.
Develop, coordinate and implement orientation, nursing education, and in-service programs related to care and management of Program specific patients in conjunction with nursing services.
Direct community program specific education and prevention programs by developing, implementing, and evaluating programs for targeted populations in the city and surrounding communities.
Participate in mandatory educational activities as appropriate to professional development goals.
Participate in case review.
Participate in education programs as needed.
Review all present Program specific patient education materials and standardize across the system.
Work in collaboration with Program specific coordinators across the system.
Participate in the development of Program specific care systems at the community, state, and/or national levels.
Take an active part in community outreach programs.
Monitor state & regulatory requirements.
Monitor & respond to changes in the Program specific accreditation standards and serve as liaison regarding these changes.
Assist in the development, implementation and evaluation of a quality plan, which is multi-disciplinary and focused on patient outcomes.
Serve as the coordinator of the identification, investigation, reporting and follow up of incidents and quality issues throughout the program while maintaining confidentiality.
Supervise the collecting, coding, scoring, and developing of processes for validation of data entered into the registry.
Sufficiently understands the Program specific structures and processes to be capable of facilitating performance improvement activities, compiling trend reports, and conducting research while protecting confidentiality.
Development of a 1-3 year PI plan.
Routine QA of registry activities (data collection & entry QA) as applicable.
Monitor protocol adherence and variances.