RN Case Manager

Nexus Health Systems LtdShenandoah, TX
Onsite

About The Position

Nexus Children’s Hospital – Shenandoah specializes in providing comprehensive, pediatric-focused care for children and adolescents with complex medical, neurological, and rehabilitative needs. Our interdisciplinary approach supports recovery, independence, and long-term quality of life through coordinated medical care, therapy services, and family engagement. We are committed to empowering patients and families throughout their healthcare journey with compassion, expertise, and a collaborative spirit.

Requirements

  • Current RN license in the State of Texas (required)
  • Strong communication skills and ability to work effectively with families under stress

Nice To Haves

  • Bachelor of Science in Nursing preferred
  • Case Management certification (ACM or CCM) preferred
  • Prior experience in pediatrics, rehabilitation, acute care, behavioral health, or complex medical case management strongly preferred
  • Experience with utilization review or managed care interaction is a plus

Responsibilities

  • Maintains PHI and HIPAA compliance according to hospital policy and federal regulations.
  • Promotes a safe working environment and safe patient care at all times.
  • Practices “minimum information necessary” when performing utilization review, case management, and discharge functions.
  • Acts as a patient advocate for all patients within the facility.
  • Adheres to all regulatory, company, and ethical standards of practice.
  • Demonstrates respect, professionalism, and confidentiality at all times.
  • Supports and models the organization’s mission, vision, and values.
  • Conducts initial and ongoing patient assessments, focusing on clinical needs, discharge criteria, and family support.
  • Plans, coordinates, and facilitates interdisciplinary care conferences.
  • Evaluates ongoing treatment plans and collaborates with providers for necessary adjustments.
  • Prevents service duplication and ensures appropriate use of resources.
  • Collaborates with third-party payors to provide medical information and support authorization processes.
  • Coordinates discharge planning, ensuring safe and effective transition to the next level of care.
  • Serves as a primary communication point for patient families and outside agencies.
  • Provides education regarding treatment goals, discharge needs, and community resources.
  • Facilitates problem-solving and addresses barriers to discharge or care progression.

Benefits

  • Competitive compensation & benefit package
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