NJ - Newark - RN Case Manager

Abby Care•Newark, NJ

8d•$90,000 - $110,000•Hybrid

About The Position

Abby Care is building the leading AI-native platform for family-led care. America is facing a growing care crisis. Millions more people need care at home than ever. Over 50 million family caregivers support loved ones without the tools, training, or recognition they deserve. We believe families are the largest untapped caregiving workforce in America, and that technology can help them deliver better care while driving stronger outcomes and greater transparency across the healthcare system. Abby Care combines clinical oversight with an AI-powered platform to train, enable, and support family caregivers in delivering high-quality care at home. Our platform helps health plans and government partners better understand, verify, and improve care in the home. We expand access to care, reduce reliance on higher-cost settings, and help ensure public dollars are spent effectively. We are proud to partner with leading health plans, providers, and community organizations and are backed by top VCs. We envision a future where family-led care is a core part of the healthcare system. Abby Care is building that future. Join us in solving one of the most important challenges of our time.

Requirements

An Associate's Degree or A Baccalaureate School of Nursing Degree.
Current and valid license as a Registered Nurse in the state of NJ or a Compact/Multi-state Unencumbered License required.
2 years of experience as a Registered Nurse in a clinical setting.
Reliable transportation, valid driver's license, and current auto insurance required.
Ability to work flexible hours, travel locally, and provide on-call service to patients/families.

Nice To Haves

1 year of home health experience preferred.
Case management/supervisor experience and pediatric/adult care experience preferred.
Knowledge of Medicaid paid family caregiving program and CNA scope of practice preferred (training provided if needed).
Knowledge of OASIS preferred (training provided if needed).

Responsibilities

Manage a diverse caseload, ensuring quality patient care and efficient care coordination.
Provide coaching, oversight, and support to Certified Nursing Assistants (CNAs) to ensure high-quality patient care and adherence to clinical standards.
Develop and implement individualized care plans based on patient assessments and goals.
Coordinate with PCPs, therapy providers, and internal support teams to ensure comprehensive care.
Provide education and support to patients and families regarding their health care needs and treatment plans.
Maintain accurate and timely electronic charting, with a preference for real-time documentation.
Ensure all documentation meets regulatory and Abby Care standards, with a minimum of 24-hour turnaround time.
Establish and maintain effective communication with PCPs, therapy providers, and internal support teams.
Escalate appropriate issues to Clinical Leads in a timely manner, such as order management and patient concerns.
Participate in on-call rotation (approximately one weekend per month), holiday rotation, and possible phone triage night coverage during weekdays.
Achieve caregiver satisfaction by providing high-quality, compassionate care and support.
Monitor and work to improve patient readmission rates.
Ensure extended visits remain within acceptable ranges and administrative tasks (e.g., mileage reimbursements) are completed thoroughly.