Registered Nurse - Case Manager - Burton Michigan

CVS Health•Burton, MI

1d•Onsite

About The Position

In partnership with the primary care provider (PCP), the RN, Case Manager is the lead for care management activities, drives care coordination and collaborates with interdisciplinary teams to ensure care continuity for complex patients. This role focuses on preventing avoidable admissions, driving efficient resource utilization, and ensuring effective team-based care. It is a field-based, in-person/on-site role, requiring strong relationships between patients, providers and care team members. Oak Street Health is on a mission to rebuild healthcare as it should be, providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient communities, and focused on the quality of care over volume of services. We are an organization on the move! With over 200+ locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oaky values and passion for our mission.

Requirements

Current RN license in assigned state is required
Minimum of 6-8 years nursing experience.
Certified Case Manager (CCM) required, or willingness to obtain within 12 months of hire, unless candidate has 2-3 years of relevant care/case management experience
Demonstrated skill in motivational interviewing, patient activation, time management, and navigating community and social resources.
A flexible and positive attitude
Comfort with ambiguity and change
High emotional intelligence as evidenced by ability to evaluate/perceive a situation from multiple lenses and understand various perspectives in coming to problem resolution.
Access to reliable transportation and ability to travel throughout the communities OSH serves
US work authorization

Nice To Haves

Bachelor degree in nursing preferred.
2+ years experience in transitional nursing, emergency room nursing, care coordination, discharge planning, or home health is strongly preferred.

Responsibilities

Manages an assigned caseload of complex patients in a value-based care environment, with a focus on driving reduced admissions, readmissions, and medical utilization.
Accountable for panel metric performance in admission prevention, readmission prevention, and transitions of care metrics.
Owns overall care coordination for assigned patients, functioning as the primary point of contact and ensuring alignment, accountability, and follow-through across the care team.
Manage transitions of care episodes for patients on their panel, including timely completion of structured clinical assessments to identify post-discharge needs, medication reconciliation on behalf of the PCP, and addressal of identified needs directly or via collaboration with other team members.
Collaborates patient’s PCP, family/caregiver, Social Worker, Behavioral Health Specialists, and other care team members, as needed to evaluate the individual's needs, goals, and plan of action and ensure care plan progression.
Ensure timely documentation of key clinical assessments after admissions, while balancing in-center care team planning meetings.
Lead in-person interdisciplinary care planning meetings to ensure effective care coordination and management between providers visits.
Perform timely nursing assessments and provide patient education for chronic condition management and transitions of care.
Educate patients and families, empowering them in their care, and advocating for their needs.
Document visits in electronic health record according to internal standards
Other duties as assigned.

Benefits

Mission-focused career impacting change and measurably improving health outcomes for Medicare patients
Paid vacation
Sick time
Investment/retirement 401K match options
Health insurance
Vision benefits
Dental benefits
Opportunities for leadership development
Continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
Comprehensive and competitive mix of pay and benefits
Medical coverage
Paid time off
Retirement savings options
Wellness programs
CVS Health bonus, commission or short-term incentive program