RN Case Manager (Registered Nurse) PRN

Arkansas Hospice, Inc.•Russellville, AR

About The Position

The Registered Nurse Case Manager oversees and participates in appropriate clinical interventions and support for an assigned caseload of hospice patients. The role manages patient care after initial admission and assignment, coordinates ongoing care planning with interdisciplinary team members, monitors comfort and symptom control, and communicates with patients, families, physicians, healthcare providers, and community organizations. The RN Case Manager also supports admissions, staff orientation and education, documentation quality, performance improvement, community outreach, and assigned on-call coverage. The position is designated safety sensitive and requires alertness and sustained concentration when performing life-threatening procedures, monitoring or operating medical equipment, or working with controlled substances or medicine.

Requirements

Graduation from an accredited school of nursing.
At least one year of nursing experience in a hospital, home health agency, hospice, or related program.
Current license as a Registered Nurse (RN) in Arkansas.
Valid Arkansas driver’s license, personal automobile, and automobile insurance.
Knowledge of palliative care, particularly symptom control associated with terminal illness.
Knowledge of holistic patient care and the nursing process as applied to hospice patients and families.
Knowledge and acceptance of hospice philosophy and principles of care.
Ability to organize and prioritize workloads to meet deadlines.
Ability to communicate effectively orally and in writing, including with coworkers and other customers.
Ability to follow basic safety policies and procedures.
Ability to use good judgment and maintain confidentiality.
Ability to work as a team player and demonstrate tact, resourcefulness, patience, and dedication.
Ability to accept direction and adhere to policies and procedures.
Ability to work in a fast-paced environment.
Ability to remain alert and concentrate for long periods while performing life-threatening procedures, monitoring or operating medical equipment, or working with controlled substances or medicine.

Nice To Haves

Bachelor of Science in Nursing (BSN) preferred.

Responsibilities

Manage patient care functions after initial admission and assignment to a designated RN Case Manager.
Assist with the admission process as requested.
Interpret Arkansas Hospice, Inc. policies and procedures as needed to support understanding and compliance.
Coordinate and collaborate with interdisciplinary team members to manage the plan of care and meet patient and family needs.
Update the Plan of Care on an ongoing basis and keep team members informed about changes in the patient’s physical status and care needs.
Facilitate effective written and verbal communication with patients, families, and other healthcare providers.
Maintain communication with attending physicians and community organizations about resources for assigned patients and families.
Monitor pain and symptom control to support optimal patient comfort.
Coordinate CNA scheduling needs with the Patient Care Coordinator, Area Manager, or designee.
Initiate referrals for other hospice-related care and services.
Precept nurses in orientation, students, and trainees.
Review staff documentation as directed and ensure it is complete, accurate, and timely according to organizational policies and practice standards.
Participate in interdisciplinary team meetings, case conferences, care planning, and other assigned committee meetings.
Participate actively in Performance Improvement activities.
Participate in community outreach to educate the public about Arkansas Hospice, Inc. services.
Coordinate and provide education about hospice and hospice services to patients, families, team members, and the community.
Rotate through assigned on-call duty to provide 24-hour service to patients and families.
Maintain strict confidentiality.
Model excellent customer service, seek opportunities to assist patients, families, and coworkers, and demonstrate teamwork and cooperation.
Follow supervisor direction and instructions, seek additional information as needed, and work with minimal supervision.
Adhere to organizational and departmental policies and procedures.
Meet attendance and punctuality standards and notify the supervisor promptly of absence or lateness.
Attend required meetings and in-services and seek appropriate additional professional development.