About The Position

Join our growing team and make a meaningful impact in patient care across our network! We are excited to announce a Hiring Event for the following positions: RN Case Manager, ED Point of Entry Case Manager, Manager of Case Management, Director of Case Management. Opportunities available at: Joe DiMaggio Children's Hospital, Memorial Regional Hospital, Memorial Hospital West.

Requirements

  • Graduate of an accredited Registered/Professional Nursing Program.
  • Basic Life Support (BLS) Healthcare Provider required upon hire.
  • Minimum one (1) year of experience in a hospital-based Case Management practice or five (5) years in Healthcare.
  • Registered Nurse License (RN LICENSE) - State of Florida (FL)
  • Registered Nurse Compact License (RN LICENSE COMPACT) - Compact RN Multistate
  • BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART)
  • BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART)
  • BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART)
  • BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE)
  • BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS)

Nice To Haves

  • This role requires critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships.
  • The incumbent must be able to lead others and take appropriate action when required.
  • Must be able to provide education and resources relevant to the effective progression of care, utilization of services, appropriate level of care, and safe patient transition to the patient/family and health care team.

Responsibilities

  • Consults with Physicians and multidisciplinary teams regularly to evaluate the patient's status and appropriateness of medical care, including admission, length of stay (LOS), transfer, and discharge.
  • Collaborates with the Social Worker to proactively identify the need for team and/or patient and family conferences to facilitate discussion of the patient’s condition, discuss prognosis and determine an agreed upon transition of care plan.
  • Clinically assesses, plans, implements, coordinates, monitors, and evaluates options and services to meet an individual’s health needs to facilitate a safe and timely discharge to the next appropriate post acute level of care.
  • Monitors patient and family satisfaction. Responds to questions and complaints from patients, family members, and payers regarding care.
  • Conducts an in-depth case management assessment of a patient’s needs at the time of admission and throughout the patient’s stay. Obtains and confirms information necessary for the development of a comprehensive discharge/transition plan of care.
  • Actively coordinates progress and the patient’s care by monitoring the length of stay (LOS) of the patient’s hospitalization, leads and facilitates rounds, and proactively works to meet expected length of stay and clinical targets/indicators.
  • Performs ongoing chart review to identify actual or potential issues, which may include service delivery, patient outcomes, satisfaction, compliance, cost, and reimbursement.
  • Addresses system-level issues impeding diagnostic or treatment progress with the healthcare team and reports unresolved opportunities for improvement through the organizational defined escalation process (chain-of-command structure).
  • Proactively identifies and resolves barriers to timely discharge/transition and documents avoidable delays information in accordance with health system protocols.
  • Performs duties in a manner that promotes quality patient care/satisfaction, while promoting safety, cost efficiency, and a commitment to the continuous quality improvement process.

Benefits

  • Up To $10k Sign on Bonus
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