RN Case Manager

Guidehealth•Slidell, LA

18h•Remote

About The Position

As a Care Manager, you will be a trusted guide for patients and families navigating complex health journeys. This role blends your clinical expertise with a holistic approach to care, addressing medical, behavioral, and social needs. You’ll work remotely, but your impact will be deeply personal, helping members achieve wellness and autonomy through education, support, and compassionate coordination. Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients. As a growing and innovative organization, we operate with a high degree of agility. Employees are expected to adapt to evolving business needs, step in to support cross-functional initiatives, and contribute beyond traditional role boundaries when needed. This collaborative and flexible mindset is essential to our success. We encourage cross-training, ongoing development, and a commitment to learning across all areas of the business—ensuring we continue to grow and you continue to thrive as a high-performing, mission-driven team. Join us as we put healthcare on a better path!!

Requirements

Minimum of 5 years as a Registered Nurse
Active Compact RN License
Strong background in care management as well as complex and chronic condition management
Skilled in motivational interviewing, patient education, and patient advocacy
Ability to work independently in a remote environment while staying connected to the team
Comfort with technology and multiple EMR systems
Must be local to St. Tamany Parish, LA

Nice To Haves

Bachelor’s Degree
Specialty Certification in Care Management (CCM)
Multi-Lingual

Responsibilities

Building meaningful relationships with patients and families, understanding their goals, barriers, and motivators.
Creating personalized care plans that go beyond diagnoses, addressing social determinants and emotional well-being.
Coordinating care across providers and settings, ensuring safety, quality, and continuity.
Educating and empower members to make informed decisions and navigate the healthcare system confidently.
Collaborating with an interdisciplinary team, sharing insights and advocating for whole-person health.
Using data as a tool for insight—not the driver of care—to identify opportunities and measure impact while keeping the patient at the center.
Maintaining compliance with regulatory standards while prioritizing compassion and connection.
Occasional travel (up to 10%) including overnight travel may be required.